Same as ever - patience at the choosing of options stage, helpful suggestions at the…
Same as ever - patience at the choosing of options stage, helpful suggestions at the failure to choose options stage, quick turnround of a quote/schedule when all decided and fantastic product...
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Trusted Customer
Feefo Verified
12 years ago
Have just booked our fourth city break through Railbookers. The 'City Break' pages on their…
Have just booked our fourth city break through Railbookers. The 'City Break' pages on their website are easy to navigate, the booking process is hassle-free through a polite and helpful team and the...
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Trusted Customer
Feefo Verified
12 years ago
I have booked two holidays with railbookers and on both occasion I have found your staff…
I have booked two holidays with railbookers and on both occasion I have found your staff pleasant, helpful and informative.
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Trusted Customer
Feefo Verified
12 years ago
Unfortunately although Tom was very helpful and I was very happy - the day after…
Unfortunately although Tom was very helpful and I was very happy - the day after verbally confirming my trip to Bruges and taking my money I was telephoned to be told that Tom had made a mistake and...
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Railbookers Ltd
Railbookers
12 years ago
Thank you taking the time to send us your feedback. I am very sorry to hear about the mistake on this booking. We will refund the £46 payment to your card and this should go through within the next few days.
I hope you have a lovely trip to Bruges.
Regards
Sarah Yandell
Trusted Customer
12 years ago
I am very pleased with the way Railbookers have handled my booking to Bruges.
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Trusted Customer
Feefo Verified
12 years ago
Wonderful service
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Trusted Customer
Feefo Verified
12 years ago
Very helpful and friendly service. I booked exactly what I was hoping for.
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Trusted Customer
Feefo Verified
12 years ago
Always polite,attentive and professional.. No waiting in queues.Flexible and helpful.
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Trusted Customer
Feefo Verified
12 years ago
First class service every time.
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Trusted Customer
Feefo Verified
12 years ago
Good service once I managed to contact someone. Please sort out the silly opening hours…
Good service once I managed to contact someone. Please sort out the silly opening hours message on website, I understand you are covering multiple time zones but you nearl lost a sale when it said...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
