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Radley London Reviews

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ratings over the past year

Radley London is no longer an active Feefo customer
Displaying all 92,789 reviews
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Mr Mathew Reynolds
3 years ago
Date of purchase: 06/05/2022
What Mr Mathew Reynolds said about Radley London:
I bought an item and then checked the website again and found the same item, now in the sale
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Craig A.
Radley London
3 years ago
Many thanks for taking the time to leave your feedback We are so sorry that you have been disappointed after having recently placed an order, and seeing that we have since gone into a promotion. It is always sensitive when it comes to promotions and a gamble for shoppers and retailers alike. For our customers it is whether to buy whilst in stock or wait and risk the desired item being sold out... and for us there has to be cut off point for when we can honour a discount on a purchase made either before or after a promotion. As your order was placed and received prior to the start of this offer, we are unfortunately unable to offer you a retrospective discount. We can only suggest that if the item is unused to return it, and purchase a new item at the discounted price. We apologise for any disappointment or inconvenience caused by this.
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Trusted Customer
3 years ago
Date of purchase: 06/05/2022
Lovely bag, but difficult purchase
I found it difficult to purchase my bag as I had difficulty logging onto the site as my password didn’t work. They gave me a temporary password which enabled the purchase but I was then unable to...

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Craig A.
Radley London
3 years ago
Hi, Thank you for taking the time to leave your feedback. Kindest Regards
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Mr David Thompson
3 years ago
Date of purchase: 30/04/2022
What Mr David Thompson said about Radley London:
Prompt service, although the delivery let that down as I paid for named day of delivery (my wife's birthday) but it arrived the day afterwards !
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Craig A.
Radley London
3 years ago
Hi, Thank you for taking the time to leave your feedback. Kindest Regards
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Trusted Customer
3 years ago
Date of purchase: 03/05/2022
Excellent service
Bought this online. Fast delivery, perfectly packaged and updated regularly on the delivery date. Very happy customer.
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Craig A.
Radley London
3 years ago
Hi,

Thank you for taking the time to leave your feedback.

Kindest Regards
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Trusted Customer
3 years ago
Date of purchase: 09/05/2022
Service
Dealt with enquiry and order very pleasantly and efficiently
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Craig A.
Radley London
3 years ago
Hi, Thank you for taking the time to leave your feedback. Kindest Regards
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Trusted Customer
3 years ago
Date of purchase: 08/05/2022
Contact after purchase.
I was happy with delivery time and quality of product. However,after purchase I was inundated with emails which was not welcome.
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Craig A.
Radley London
3 years ago
Hi, Thank you for taking the time to leave your feedback. Kindest Regards
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Mrs Pat Johnson
Dorset
3 years ago
Date of purchase: 09/05/2022
What Mrs Pat Johnson said about Radley London:
Amazing service, beautiful bag
Amazing service! From ordering to delivery just 24 hours. Great care is taken with the excellent packaging and inside was my beautiful bag. Thank you!
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Craig A.
Radley London
3 years ago
Hi, Thank you for taking the time to leave your feedback. Kindest Regards
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Julie Smith
Kirkby in Ashfield
3 years ago
Date of purchase: 09/05/2022
What Julie Smith said about Radley London:
Safe and fast delivery
Fast efficient service. Would definitely buy from again. Highly recommended
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Craig A.
Radley London
3 years ago
Hi, Thank you for taking the time to leave your feedback. Kindest Regards
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Maggi
Surrey
3 years ago
Date of purchase: 04/05/2022
What Maggi said about Radley London:
Fabulous hi tops!!
The service was exceptional. Beautiful packaged & very quickly delivered. A+++++++
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Craig A.
Radley London
3 years ago
Hi, Thank you for taking the time to leave your feedback. Kindest Regards
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Trusted Customer
3 years ago
Date of purchase: 03/05/2022
Reluctantly returned item as too large; It was lovely though, excellent detail and quality. However I still await a refund seems after 3 weeks of waiting. This is too long.
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Craig A.
Radley London
3 years ago
Hi, Thank you for taking the time to leave your feedback. We can confirm your refund has now been processed & many apologies for the delay Kindest Regards
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About Radley London
Radley was born in the heart of London in 1998, with a mantra of making bags for women to fall in love with. With its roots in vibrant Camden Market, the brand has evolved into a British icon of affordable luxury. Mixing creative design, quality materials and immaculate craftsmanship, our products have an aspirational mix of style, attention to detail and desirability that makes you want to touch them and take them home. We look to global fashion and lifestyle trends for inspiration when designing collections, but we are not a slave to fashion. We pride ourselves on making life easy, designing solutions for every occasion while still making you look and feel fabulous.
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Etheridge Avenue, Brinklow, London, Greater London, n, United Kingdom
Why trust Feefo reviews?

About Radley London
Radley was born in the heart of London in 1998, with a mantra of making bags for women to fall in love with. With its roots in vibrant Camden Market, the brand has evolved into a British icon of affordable luxury. Mixing creative design, quality materials and immaculate craftsmanship, our products have an aspirational mix of style, attention to detail and desirability that makes you want to touch them and take them home. We look to global fashion and lifestyle trends for inspiration when designing collections, but we are not a slave to fashion. We pride ourselves on making life easy, designing solutions for every occasion while still making you look and feel fabulous.