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Purplebricks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/purple-bricks | Feefo

Displaying all 18,441 reviews

Trusted Customer

6 years ago

Date of purchase: 03/09/2018

Fantastic

Gary was fantastic, he came to see me very quickly, he had my house marketed promptly, the pictures he took were great, I would recommend him.

Priya

Purplebricks

6 years ago

We're thrilled to hear how well Gary, your Local Property Expert, looked after you and we really appreciate you taking the time to share your experience and recommendation with others.

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Trusted Customer

6 years ago

Date of purchase: 16/07/2018

We had a good experience overall with the process clearly discussed. It was very easy and good to be able to monitor the process of the sale and viewings online. Our local expert changed during the...

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Priya

Purplebricks

6 years ago

Thanks for such positive feedback and your kind recommendation. We really appreciate you sharing your experience, and your five star rating. We don’t believe that customers should ever experience anything other than exceptional service, and it is wonderful to hear that you felt so supported by Purplebricks and the online platform.

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Trusted Customer

6 years ago

Date of purchase: 06/09/2018

What Trusted Customer said about Purplebricks:

excellent service

simple easy to understand does exactly what it says it will

Priya

Purplebricks

6 years ago

Thank you for taking the time to leave your review and 5 star rating, we really do appreciate it.

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Trusted Customer

6 years ago

Date of purchase: 01/09/2018

What Trusted Customer said about Purplebricks:

Best agent ever!

Sam Sullivan has been fantastic as our agent - couldn't have asked for more. The call centre were not as good hence 4 rather than 5 stars.

Priya

Purplebricks

6 years ago

Laura, we are happy to learn that overall you've enjoyed your experience and to hear just how well Samantha, your Local Property Expert supported you. At Purplebricks we are committed to working towards continuous improvement across all of our services and your feedback is greatly appreciated. Thank you for your time, and the detail you have gone into.

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Trusted Customer

6 years ago

Date of purchase: 24/08/2018

Easy Experience

I found them to be experienced and very satisfactory . We had Adam and Neil our main handlers and never gave us anything to worry about and kept us updated all the time .

Priya

Purplebricks

6 years ago

We can’t tell you how happy it makes us to hear such fantastic feedback, thank you! At Purplebricks we only want to deliver the very highest standards of service and we are thrilled to hear how much you enjoyed your experience. We are equally pleased to hear just how well supported you were by Andrew, your Local Property Expert and Neil, his viewing assistant.

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Trusted Customer

6 years ago

Date of purchase: 04/09/2018

What Trusted Customer said about Purplebricks:

Professional friendly service

Professional helpful service did what they said they would. Kept me informed by phone and email all the way through

Priya

Purplebricks

6 years ago

Thank you so much for your lovely words and feedback. We are so happy to hear how convenient you found Purplebricks, and how we've kept you up to date with everything every step of the way, exactly as it should be.

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Trusted Customer

6 years ago

Date of purchase: 05/09/2018

What Trusted Customer said about Purplebricks:

Fantastic

Purple Bricks were fantastic; they answered all of my questions and provided when needed. I couldn't have done this without them

Priya

Purplebricks

6 years ago

Wesley, thank you for taking the time to leave your lovely review and 5 star rating, we really do appreciate it.

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Trusted Customer

Blaenau Gwent

6 years ago

Date of purchase: 31/08/2018

What Trusted Customer said about Purplebricks:

Great balance of new technology and experienced professionals

The Purple Bricks service combines the best of both worlds - the freedom of self-direction that online platforms can provide, plus the constant support of experienced professionals at whatever point...

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Priya

Purplebricks

6 years ago

Kate, you have highlighted the Purplebricks ethos so very well in your review. Honesty, transparency, customer focus, autonomy, 24/7 availability, cost effectiveness are the hallmarks of Purplebricks values and we are beyond thrilled to hear that all of these and more got delivered to you by Stephen, your Local Property Expert, making the selling process smooth and stress-free.

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Trusted Customer

6 years ago

Date of purchase: 05/08/2018

What Trusted Customer said about Purplebricks:

Very good service we were especially lucky with our agent Joe Snookes as he really was outstanding and went the extra mile for us. He went out of his way to keep in contact with us and was always...

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Priya

Purplebricks

6 years ago

Nicola, at Purplebricks, we pride ourselves on providing a cost effective, fully transparent and excellent customer service 24/7 and we're thrilled to hear that Joe, your Local Property Expert, provided this and more through your Purplebricks journey. Thank you for taking the time to share your experience and recommendation with others, we really appreciate the support.

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Trusted Customer

Watford

6 years ago

Date of purchase: 06/09/2018

What Trusted Customer said about Purplebricks:

Everything ran smoothly with the local representative being very helpful and professional. Will certainly use Purple Bricks again and recommend them to others. Great value for the service provided.

Priya

Purplebricks

6 years ago

Christopher, thank you so much for such a lovely review and your kind recommendation. At Purplebricks, we pride ourselves on offering a cost effective, convenient service to all customers, so it's especially great hearing you feel that way!

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About Purplebricks

Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.

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0800 810 8008

650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom