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Puronics Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

Amherst, Ohio

9 years ago

What Trusted Customer said about Puronics:

Mechanic was very neat and professional. Did a very good job.

Product reviews

Date of purchase: 08/09/2016

0

Trusted Customer

10 years ago

Technician that came to my home for repair was very courteous and professional. his name was Mike. Carmen the person that scheduled my appointment needs to have a lesson in customer service. Did not...

Puronics Customer Services

Puronics

10 years ago

Thank you for your feedback! After researching this issue, we found that when the tech turned in his paperwork, the person that entered the results into the system put the part that was used in the system, but didn't zero out the cost. Essentially, a clerical error. We apologize for the inconvenience, and in addition to giving you credit for the part that you shouldn't be charged for, we would like to give you a credit for the service call as well. Our office should have been in contact with you regarding this adjustment. If you have any questions, please contact Jeff Atkinson at 925.456.1605 or you can email to livermoreservice@puronics.com.

Regards,

Puronics Customer Service

Product reviews

Puronics Customer Services

Puronics

10 years ago

Thank you for your feedback! After researching this issue, we found that when the tech turned in his paperwork, the person that entered the results into the system put the part that was used in the system, but didn't zero out the cost. Essentially, a clerical error. We apologize for the inconvenience, and in addition to giving you credit for the part that you shouldn't be charged for, we would like to give you a credit for the service call as well. Our office should have been in contact with you regarding this adjustment. If you have any questions, please contact Jeff Atkinson at 925.456.1605 or you can email to livermoreservice@puronics.com.

Regards,Puronics Customer Service

Date of purchase: 08/02/2016

0

TC

Trusted Customer

10 years ago

What Trusted Customer said about Puronics:

Arrived at beginning of arrival window - completed service in a professional manner

Product reviews

Date of purchase: 08/01/2016

0

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