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Puronics Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Excellent service by Puronics

Everything done timely and to expectations

Product reviews

Date of purchase: 10/10/2016

0

Trusted Customer

9 years ago

The service person who came out was fine. I am just giving you three stars...

The service person who came out was fine. I am just giving you three stars because I think it's ******** that I spent thousands of dollars for this piece of equipment and yet I have to pay $200 ...

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. The average cost of a filter change is 1/4 of 1 cent per gallon when calculated on the number of gallons of water treated between filter changes. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Product reviews

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. The average cost of a filter change is 1/4 of 1 cent per gallon when calculated on the number of gallons of water treated between filter changes. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Date of purchase: 31/08/2016

0

Trusted Customer

9 years ago

no purchase made on that date

I did not make a purchase from puronics on 10/08/16. I do not know what you are talking about!

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback. The call was done on 08/10/16, we aren't sure how the numbers were transposed.

Regards,

Puronics Customer Service

Trusted Customer

9 years ago

Thanks for clearing that up. Service call on 8/10/16 was fine

Product reviews

Date of purchase: 08/10/2016

0

TC

Trusted Customer

Martinez

9 years ago

What Trusted Customer said about Puronics:

Knowledgable and efficient

The Puronics staff and technicians are always friendly, knowledgeable and efficient. I've had the same pure water system unit for years and with regular maintenance it performs wonderfully.

Product reviews

Date of purchase: 19/09/2016

0

Trusted Customer

9 years ago

Not professional service person

The service person is not very professional and complained it's hard to do the service this time because the last service person didn't do a good job last time. He even wanted me to pay extra fees...

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience.

We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Product reviews

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

We apologize for the inconvenience. The average cost of a filter change is 1/4 of 1 cent per gallon when calculated on the number of gallons of water treated between filter changes. We have notified our General Manager of this issue and it is our understanding that it has been resolved.If you would like to discuss this further, please contact our General Manager, Jeff Atkinson, at 925.456.1605.

Best Regards,

Puronics Customer Service

Date of purchase: 24/08/2016

0

TC

Trusted Customer

North Royalton, Ohio

9 years ago

What Trusted Customer said about Puronics:

Excellent service by Puronics

Service is excellent, office personnel are great.

Product reviews

Date of purchase: 19/09/2016

0

TC

Trusted Customer

Austintown, OH

9 years ago

What Trusted Customer said about Puronics:

Reliable, prompt, competent

The technician was on time and completed his work in about 90 minutes. The only complaint is that I didn't learn until he was leaving that he could have checked my water heater.

Product reviews

Date of purchase: 10/04/2016

0

Trusted Customer

9 years ago

Professional

They were professional. Reset our timer. I didn't give a five star because the employee told me I needed salt. I had a bag right there. It would be nice if he offered to put it in for me.

Puronics Customer Services

Puronics

9 years ago

Thank you for your feedback!!

Date of purchase: 08/10/2016

0

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