What Trusted Customer said about Pure Ventilation:
Easy purchase, bought online live in Sydney was dispatched next day and arrived in excellent condition the day after. Electrician installing for a new build so can't comment on ease of installation...
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Product reviews
Date of purchase: 18/09/2017
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Trusted Customer
Springwood NSW
8 years ago
What Trusted Customer said about Pure Ventilation:
The communication was too good, the number of emails sent on one purchase was too much, one to say the order has been received and one to say it is on its way is all that is needed.
Date of purchase: 19/09/2017
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Trusted Customer
8 years ago
Good service and delivery on time with helpful online chat for assistance
Date of purchase: 21/09/2017
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Trusted Customer
8 years ago
Very responsive to enquries after it was discovered our first unit was faulty - even after a long time since our initial purchase - much appreciated
Date of purchase: 18/09/2017
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Trusted Customer
Mt Eliza
8 years ago
What Trusted Customer said about Pure Ventilation:
Had an issue ordering online called customer service & the service rep was super friendly & helpful. Delivery was spot on & overall it was a brilliant experience
Date of purchase: 15/09/2017
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Trusted Customer
8 years ago
I found the website easy to get the correct information and once ordered there was prompt delivery. I an pleased with my purchase.
Product reviews
Date of purchase: 15/09/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Pure Ventilation:
Great service we have used Pure Ventilation 3 or 4 times now and will continue to use them when jobs require items from them.
Date of purchase: 21/09/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Pure Ventilation:
Nice people to deal with, good products fast delivery.
Date of purchase: 08/09/2017
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Trusted Customer
Perth
8 years ago
What Trusted Customer said about Pure Ventilation:
Frustrating service, i was strung along with an order that was in stock on order, then waited and found it to be on back order.
I'm an electrical contractor too.
The saving grace was quick dispatch.
Customer Service
Pure Ventilation
8 years ago
Hi Luke, thank you for taking the time to post your feedback. We're really sorry about the stock issue experienced in your original order. As we have a vast range, occasionally a product is subject to delays. On the chance this does occur we aim to update our customers regularly so they can make an informed decision on whether they would like to wait, choose an alternative or opt for a refund. We sincerely apologise for the inconvenience caused and are glad we had the opportunity to quickly dispatch an alternative to you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.