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Pure Ventilation Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,091 reviews

Trusted Customer

8 years ago

Great Customer Service

Product meets our expectation and service/delivery and being kept up to date with where the products was in relation to date of delivery very helpful. Thank you and keep up the good work

Date of purchase: 26/09/2017

Trusted Customer

2112

8 years ago

What Trusted Customer said about Pure Ventilation:

Terrible

I have been waiting almost 2 weeks and have not received my order.

Customer Service

Pure Ventilation

8 years ago

Hi David, Glad we were finally able to get in touch with you to confirm the address for delivery, we really did try to contact you both via phone and email a number of times. Now that our courier has the correct details it will be delivered in the next day or two! Please feel free to contact us if we can assist you any further.

Date of purchase: 26/09/2017

Trusted Customer

8 years ago

Handy, no-frills, competent service. We had no issues and would definitely buy from them again.

Product reviews

Date of purchase: 11/09/2017

Trusted Customer

8 years ago

Very helpful and quick delivery

Friendly assistance by email and mobile. Reasonable prices. Very quick delivery to suburban Melbourne. A pleasure to deal with.

Customer Service

Pure Ventilation

8 years ago

Thank you so much for taking the time to share your positive experience. We always strive to assist our customers as best we can and aim to dispatch orders as soon as possible to ensure quick delivery! We noticed however that the service review was only 1 star? If there was a particular reason we would love to hear your feedback on the areas in which we can improve. Or if it was simply an error there is always the option to rerate us :)

Trusted Customer

8 years ago

Sorry - finger trouble. Should be 5 stars.

Product reviews

Date of purchase: 11/09/2017

Trusted Customer

Hobart

8 years ago

What Trusted Customer said about Pure Ventilation:

First time to use Pure Ventilation. Found the website easy to use and the products were delivered within two days.

Product reviews

Date of purchase: 26/09/2017

Trusted Customer

8 years ago

Give customer the option of using a more secure courier

Fast delivery, but would prefer they use Australia Post Star Track Express courier because if no one at home for delivery the parcel will not be left at front door but delivered to nearest Post...

Product reviews

Date of purchase: 25/09/2017

Trusted Customer

8 years ago

Good product with fast delivery.

Product reviews

Date of purchase: 26/09/2017

Trusted Customer

Toowoomba

8 years ago

What Trusted Customer said about Pure Ventilation:

Great customer service, very happy with the product.

Our order was processed really quickly and our order arrived within a couple of days. We are really happy with our fan.

Product reviews

Date of purchase: 25/09/2017

Trusted Customer

8 years ago

What Trusted Customer said about Pure Ventilation:

Very professional!!

Great team who are willing to help!!

Date of purchase: 25/09/2017

Trusted Customer

8 years ago

What Trusted Customer said about Pure Ventilation:

all good

Date of purchase: 22/09/2017

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