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Pulman Volkswagen Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pulman-volkswagen | Feefo

Displaying all 1,346 reviews

Jamie

Sunderland

1 month ago

Date of purchase: 12/04/2025

What Jamie said about Pulman Volkswagen:

Friendly and helpful staff

Natalie

Pulman Volkswagen

1 month ago

Hi Jamie, thank you for your 5-star review! Have a lovely day!

Product reviews

Benson Turnbull

1 month ago

Date of purchase: 10/04/2025

What Benson Turnbull said about Pulman Volkswagen:

Excellent service as always From Michael stones. Always looked after well and always points out the best deal for us. Would not go anywhere else

Natalie

Pulman Volkswagen

1 month ago

Hi Benson, thank you for your kind words and continued loyalty! We look forward to seeing you again!

Product reviews

Stephanie McLean

1 month ago

Date of purchase: 08/04/2025

Natalie

Pulman Volkswagen

1 month ago

Hi Stephanie, thank you for your 5-star rating!

Product reviews

Anilkumar Panicker

Durham

1 month ago

Date of purchase: 13/03/2025

Natalie

Pulman Volkswagen

1 month ago

Hi Anilkumar, thank you for your 5-star review!

Product reviews

Lucy Williams

Durham

1 month ago

Date of purchase: 31/03/2025

Natalie

Pulman Volkswagen

1 month ago

Hi Lucy, thank you for your 5-star rating!

Product reviews

Dale Longley

1 month ago

Date of purchase: 01/04/2025

What Dale Longley said about Pulman Volkswagen:

Fantastic

Everything fantastic

Natalie

Pulman Volkswagen

1 month ago

Hi Dale, thank your for your 5-star review! We're thrilled to hear you had a fantastic experience at our Pulman Volkswagen Durham branch!

Product reviews

Peter Hall

Sunderland

1 month ago

Date of purchase: 28/03/2025

What Peter Hall said about Pulman Volkswagen:

Sales rep had limited knowledge of vehicle advised it had a rear camera as standard- didn’t Asked for info on tow bar fitting 8 weeks in still waiting.

Natalie

Pulman Volkswagen

1 month ago

Hi Peter, thank you for your feedback. We're sorry to hear about your experience, please rest assured this isn't the level of service we aim to provide. We have passed your comments onto the sales team to look into this and get back to you with an update on the tow bar as soon as possible. You should be hearing from a member of the team shortly!

Product reviews

Trusted Customer

1 month ago

Date of purchase: 25/03/2025

Purchase of new t roc

Very good experience on purchasing the vehicle, sales member was knowledgeable, efficient and pleasant. Handover went very well, had couple of courtesy from garage, but unfortunately unable to take...

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Natalie

Pulman Volkswagen

1 month ago

Thank you for your feedback! We're glad to hear the purchase and handover went smoothly and that you had a positive experience with our sales team. We’re always here if you need anything!

Product reviews

Alison Keenan

Durham

1 month ago

Date of purchase: 31/03/2025

Natalie

Pulman Volkswagen

1 month ago

Hi Alison, thank you for your 5-star rating!

Product reviews

Trusted Customer

1 month ago

Date of purchase: 21/03/2025

Polo is a great driving experience

Very friendly and helpful staff, good saleswoman without being too pushy. Very knowledgeable. Exactly what we needed when buying our new car

Natalie

Pulman Volkswagen

1 month ago

Thank you for your kind feedback! We're so pleased to hear you had a positive experience with our team and that the sales approach was just right. Enjoy your new car!

Product reviews

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About Pulman Volkswagen

Pulman Volkswagen is part of Mike Pulman Group, a family-run business that has represented the Volkswagen Group brands for over 23 years in the North East. At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT, ŠKODA, CUPRA, Volkswagen Commercial Vehicles, SEAT MO and VWFS Rent-a-Car. With sites in Cramlington, Durham and Sunderland. We are truly one big Pulman family, with over 250 people across our group. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.

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0191 548 0235

Abbey Road, Durham, Durham, DH1 5HA, United Kingdom

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Pulman Volkswagen Reviews

T-ROCMore reviews of this product (147)View product websiteLove my new car and excellent service

T-CROSSMore reviews of this product (65)View product websiteVery comfortable and overall vision excellent. Very high standard as I have come to expect from VW

POLOMore reviews of this product (230)View product website

PASSATMore reviews of this product (17)View product websiteExcellent experience. Mr Godfrey who dealt with us extremely helpful. He was friendly open and honest. That was one of the reason we chose passat over BMW x1 we have seen in Sunderland BMW showroom....Read all

POLOMore reviews of this product (230)View product websiteCan’t recommend a VW Polo enough! As well as the service from Pulman Durham by Michael Stone. 10/10 experience, could not fault!

A4More reviews of this product (2)View product websitePullmans were great and Matthew was a great guy to deal with top class service highly recommend

POLOMore reviews of this product (230)View product websiteGot black edition Poor interior fit out ( fabric verses leather) Average management system compared to T Roc Rear visuality limited needs a camera as standard. Engine consumption again below T Roc...Read all

T-ROCMore reviews of this product (147)View product websiteA really nice vehicle, very pleased with performance, style and appearance. The only criticism I would say is that the tailgate has to be manually operated, which can be a nuisance and is quite heavy...Read all

GOLFMore reviews of this product (215)View product websiteI love my new golf..unfortunately the gear box needed replacing after 100 miles ..(not dealership fault).. hats off to them they ordered a new gear box and fitted it.. 2 weeks later I was driving my...Read all

POLOMore reviews of this product (230)View product websiteThis was our downsize car and it hasn’t disappointed. It’s a comfortable drive for both long and short distances. For such a small engine it has surprising acceleration when required. Easy to park...Read all

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