Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Pulman Volkswagen Reviews

https://www.pulmanvolkswagen.co.uk
Rated
Exceptional

Pulman Volkswagen delivering a fantastic customer experience. Locations across Durham and Sunderland.

Service
4.8
/5
Product
4.8
/5

5

4

3

2

1

186

17

5

1

2

211

ratings over the past year

Displaying all 1,346 reviews
NE
Neil
6 years ago
Date of purchase: 25/02/2019
What Neil said about Pulman Volkswagen:
Great service
They know what I need and give good advice.
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Thank you Neil for your fantastic 5 star review! We always listen to our customers & deliver a fantastic customer experience!
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 20/03/2019
It was a belter
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Thank you for your fantastic feedback!
Product reviews

0
Share
SO
Sophie
6 years ago
Date of purchase: 21/03/2019
What Sophie said about Pulman Volkswagen:
Very friendly and helpful staff
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Thank you Sophie for taking the time to leave us fantastic feedback! We hope to see you again!
Product reviews

0
Share
NI
Nicola
6 years ago
Date of purchase: 14/03/2019
What Nicola said about Pulman Volkswagen:
Mathew was fantastic! Made us want to buy the cars we did.
Great sales staff (Mathew) and non pushy service. Quick turnaround and lots of options. Actually made buying a car enjoyable which is a miracle in itself!
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Thank you Nicola for your 5 star review! I'll ensure this is passed on to Matthew! We know how stressful it can be when purchasing a new car, so we ensure your experience is as enjoyable as it can be!
Product reviews

0
Share
MI
Michael
6 years ago
Date of purchase: 26/03/2019
What Michael said about Pulman Volkswagen:
VW polo purchase
Pleasant experience while purchasing new car through the PCP option.Good deal was obtained.
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Thanks for leaving a fantastic review Michael! We hope to see you again in the future!
Product reviews

0
Share
AL
Alan
Newcastle
6 years ago
Date of purchase: 14/02/2019
What Alan said about Pulman Volkswagen:
Car purchase
From our arrival ,we were able to browse without hassle,once we decided we were interested in some Tiguan your salesman took us through the viewing,road test,exchange and finance options as well as...

Read all
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Hi Alan, thank you for your 5 star review! We are glad your experience has been a positive and memorable one! Our team never pressurise customers as we know all of the decisions you need to think about when purchasing a new car!
Product reviews

0
Share
LI
Linda
6 years ago
Date of purchase: 29/03/2019
What Linda said about Pulman Volkswagen:
Yes I would buy another car from here. The service was great from all staff. Been to a few garages before this and was not as good as service I got from staff here.
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Thank you for your 5 star review Linda! At Pulman we always deliver a fantastic customer experience & are glad your experience has been a positive one! We look forward to seeing you again in the future!
Product reviews

0
Share
MA
Malcolm
6 years ago
Date of purchase: 01/03/2019
What Malcolm said about Pulman Volkswagen:
I have used Pulman VW for many years, why, because they are a 1st class company delivering a 1st class customer experience. The staff are courteous, polite and always make me feel welcome.
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Thank you for your fantastic 5 star rating Malcolm! We are always happy to see you when you come through the door & as always, we deliver a fantastic customer experience to the help the whole buying process run smoothly! We look forward to seeing you again!
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 12/11/2018
Buy from Sunderland not Durham
Bought from pulman Durham Golf diesel getting 20mpg round doors 30mpg on motorway,took it back as this is absolutely terrible mpg even for the R version and they send out a master technician who...

Read all
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Hi, we take all feedback seriously & are sorry to hear that Durham couldn't help resolve the issue! However it's great to see that our Sunderland site could help! If you would like to send your Durham experience to enquiries@pulmangroup.co.uk & we can look into this further for you. Thank you.
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 16/03/2019
100% customer satisfaction
Excellent service. We travelled a long way to purchase a car from pulman vw and we were not disappointed. James in sales and Michelle in sales admin were most helpful throughout the whole process....

Read all
Merchant Logo
Pulman
Pulman Volkswagen
6 years ago
Thank you for your 5 star review! At Pulman, we always deliver a fantastic customer experience & just want to say thank you for travelling such a distance to purchase your car from us! I'll ensure your review is passed on to both James & Michelle! We look forward to welcoming you back in the future!
Product reviews

0
Share
Not received a review invite?
About Pulman Volkswagen
Pulman Volkswagen is part of Mike Pulman Group, a family-run business that has represented the Volkswagen Group brands for over 23 years in the North East. At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT, ŠKODA, CUPRA, Volkswagen Commercial Vehicles, SEAT MO and VWFS Rent-a-Car. With sites in Cramlington, Durham and Sunderland. We are truly one big Pulman family, with over 250 people across our group. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.
Read all
0191 548 0235
Abbey Road, Durham, Durham, DH1 5HA, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Pulman Volkswagen
Pulman Volkswagen is part of Mike Pulman Group, a family-run business that has represented the Volkswagen Group brands for over 23 years in the North East. At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT, ŠKODA, CUPRA, Volkswagen Commercial Vehicles, SEAT MO and VWFS Rent-a-Car. With sites in Cramlington, Durham and Sunderland. We are truly one big Pulman family, with over 250 people across our group. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.