How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Protectivity Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,947 reviews

Trusted Customer

11 years ago

Very pleased with the prompt service I received

Protectivity

11 years ago

Thank you for your review, we are pleased you were very pleased with our service.

Date of purchase: 07/04/2015

Trusted Customer

11 years ago

The company who insures us for standard public liability couldn't offer cover a football project…

The company who insures us for standard public liability couldn't offer cover a football project so I searched on the Internet - Protectivity offered the best price and responded immediately with a...

Protectivity

11 years ago

Thank you for your review. We hope your football project is going well. We are pleased you found what you were looking for with us.

Date of purchase: 10/04/2015

Trusted Customer

11 years ago

Great service, sent me a reminder well in advance of renewal date.

Protectivity

11 years ago

Thank you for your review, and for renewing your policy with us.

Date of purchase: 09/04/2015

Trusted Customer

11 years ago

response for quote was received very quickly. All information easy to understand. Phoned up to purchase…

response for quote was received very quickly. All information easy to understand. Phoned up to purchase and pay for policy. Call handler very efficient, polite and send me confirmation quickly. ...

Protectivity

11 years ago

Thank you for your kind review, we will pass on your comments to our team to let them know. Many thanks.

Date of purchase: 09/04/2015

Trusted Customer

11 years ago

Very impressed with a simple and integrated - across comms channels, mail, web and text…

Very impressed with a simple and integrated - across comms channels, mail, web and text - service for renewal. Swift, efficient, cost-effective.

Protectivity

11 years ago

Thank you for your feedback, we are pleased you renewed with us, and found our comms channels simple, this is great feedback, we hope to hear from you again in the future.

Date of purchase: 09/04/2015

Trusted Customer

11 years ago