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Protectivity Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,949 reviews

Trusted Customer

11 years ago

It's not the protection, it's the fact that my "new quote" doubled from last year's…

It's not the protection, it's the fact that my "new quote" doubled from last year's price. I then went back on site and got a quote again, that one was 12% more than last year. I presume you can...

Protectivity

11 years ago

Thank you for renewing your Pet Business policy with Protectivity. We are sorry that you had issues with your renewal quote. We have changed some of the levels of cover available which meant that you could not renew on a like-for-like basis. We have emailed you to explain this in more detail and await your response.

Date of purchase: 08/05/2015

Trusted Customer

11 years ago

Clear and concise; good value

Protectivity

11 years ago

Thank you for your review, we are pleased we could help.

Date of purchase: 07/05/2015

Trusted Customer

11 years ago

Very professional and didn't need to wait on phone for long either. It was done…

Very professional and didn't need to wait on phone for long either. It was done within 5-10 mins. Great customer service.

Protectivity

11 years ago

Thank you for your review. We are glad you found the service professional, we will pass your comments onto the team.

Date of purchase: 06/05/2015

Trusted Customer

11 years ago

I emailed the individual who reminded me my insurance was due for renewal and they contacted…

I emailed the individual who reminded me my insurance was due for renewal and they contacted me the very next day. Its not often you get a person contact you. You would normally get an email saying...

Protectivity

11 years ago

Thank you for your review. We are pleased we could help with your renewal. Hope to hear from you again.

Date of purchase: 04/05/2015

Trusted Customer

11 years ago

Not impressed with the site, but very impressed with one to one

Protectivity

11 years ago

We are sorry to hear you are not impressed with the site, we will pass your comments on to our team. However we're please you found the one to one service good.

Date of purchase: 04/05/2015

Trusted Customer

11 years ago