This is the second time I have used Progrow and the service has been first…
This is the second time I have used Progrow and the service has been first class, particularly the delivery service, the live updates and parcel tracking are very helpful and are very useful when...
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Trusted Customer
11 years ago
Very fast and uncomplicated.
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Trusted Customer
11 years ago
Excellent
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Trusted Customer
11 years ago
fast service and brilliantly packaged
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Trusted Customer
11 years ago
Amazing service, delivery was extremely fast and i was informed of every step my parcel…
Amazing service, delivery was extremely fast and i was informed of every step my parcel took with complete accuracy.
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Trusted Customer
11 years ago
excellent customer service, and lightening delivery
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Trusted Customer
11 years ago
The company took my order online and then after receiving my money rang to say…
The company took my order online and then after receiving my money rang to say that to get it delivered they were going to charge me more than total value of order. This left me with a negative view...
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Progrow Ltd
Progrow
11 years ago
As we explained at the time this is simply because you chose the wrong shipping option for your country.
progrow team.
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Trusted Customer
11 years ago
on time, in stock, easy to contact
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Trusted Customer
11 years ago
Bad packing and wrong timeing for delivery
packet broken and i had to go and pick…
Bad packing and wrong timeing for delivery
packet broken and i had to go and pick it up at my local groceryshop
Things falling out of the box in the shop
No good
Last time it was not like that...
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Progrow Ltd
Progrow
11 years ago
Im concerned to hear how your order arrived and value your feedback. The problem occurs for us when in some cases couriered shipments are moved within the Swedish internal postal system, to quote another customer from Sweden 'they **** *********' !
We have had a few similar problems and got around it by shipping with UPS (as they actually deliver the parcel themselves ensuring better care) albeit at a premium over 'usual' courier charges. If you would prefer to have your order shipped by UPS please contact our sales staff and this can be arranged for you. If your order was incomplete or damaged please email us at info@progrow.co.uk
Please accept our apologies for the inconvenience caused.
progrow team.
Progrow Ltd
Progrow
11 years ago
Im concerned to hear how your order arrived and value your feedback. We package our orders incredibly well using double wall boxes and plenty of padding, the problem occurs for us when in some cases couriered shipments are moved within the Swedish internal postal system, to quote another customer from Sweden 'they **** *********' !
We have had a few similar problems and got around it by shipping with UPS (as they actually deliver the parcel themselves ensuring better care) albeit at a premium over 'usual' courier charges. If you would prefer to have your order shipped by UPS please contact our sales staff and this can be arranged for you. If your order was incomplete or damaged please email us at info@progrow.co.uk
Please accept our apologies for the inconvenience caused.
progrow team.
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Trusted Customer
11 years ago
First class delivery service and the product was well protected in the
packaging.
First class delivery service and the product was well protected in the
packaging.
We retail a full range of hydroponic, indoor gardening and greenhouse supplies at competitive prices. We offer friendly informed advice on the best systems and equipment to ensure enjoyable, rewarding indoor gardening all year round.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We retail a full range of hydroponic, indoor gardening and greenhouse supplies at competitive prices. We offer friendly informed advice on the best systems and equipment to ensure enjoyable, rewarding indoor gardening all year round.
