CI Direct is excellent value but should update its web booking. Why do you need to phone to confirm?
Joanne G
Channel Islands Direct
3 years ago
Thank you for your feedback. We're glad to hear that you found our Channel Islands Direct platform to offer excellent value. Our website does offer a booking option however, there may be certain situations where we need to confirm additional details with you to ensure the accuracy of your reservation. Our team is always looking for ways to improve our booking process and we will take your comments into consideration.
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Trusted Customer
Feefo Verified
3 years ago
Brilliant holiday in gorgeous Guernsey
Everything was spot on. The travel arrangements, hotel and even the weather!
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Trusted Customer
Feefo Verified
3 years ago
Very helpful.
Excellent, as ever
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Trusted Customer
Feefo Verified
3 years ago
Easter trip to Guernsey
Once the booking had gone through it was all very smooth and organised. Had a few issues with the website booking using an iPhone especially in trying to follow up special offers that didn’t...
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Trusted Customer
Feefo Verified
3 years ago
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Stress free Holiday planning
Third time booking with CID. Difficult to get through on phone but always efficient and respond quickly to emails. The holiday package is well organised and well priced. It takes all the stress...
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Trusted Customer
Feefo Verified
3 years ago
Excellent service from booking to returning will definitely use again
Excellent service from start to finish all enquiries answered promptly and efficiently all in all well worth 5stars will definitely recommend to others and will book with them again myself
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Trusted Customer
Feefo Verified
3 years ago
All fine except I did try to ring them to query a couple of things and after 20 minutes gave up.
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Dianne Ryan
Feefo Verified
Clitheroe
3 years ago
What Dianne Ryan said about Channel Islands Direct:
The only company to use for holidays in the channel islands
I always use this company for my annual trip to the channel islands.
They are all very efficient and obliging. Pleasant to chat to and nothing is too much trouble. Thank you
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Malcolm Rowland
Feefo Verified
Southampton
3 years ago
What Malcolm Rowland said about Channel Islands Direct:
Great, no fuss service by Channel Islands Direct
I emailed the company my requirements and dates and they booked exactly what I wanted, without any fuss.
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Nicholas Langham
Feefo Verified
3 years ago
What Nicholas Langham said about Channel Islands Direct:
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.