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Channel Islands Direct Reviews

Displaying all 2,460 reviews

Linda Mueller

Feefo Verified

3 years ago

What Linda Mueller said about Channel Islands Direct:

Good holiday but transport pickups were lousy.

We were very happy with the holiday service, bar the transport. Twice we were kept waiting and getting forgotten at Jersey ferry port late at night was absolutely no fun.

Trusted Customer

Feefo Verified

3 years ago

Overall a well organised holiday with good customer service. There was a mix up with our return date but this was dealt with promptly.

Richard Thomas

Feefo Verified

3 years ago

What Richard Thomas said about Channel Islands Direct:

Well organised trip.

Arrangements worked very well and we had a pleasant experience..

Alan Birchall

Feefo Verified

MORECAMBE

3 years ago

What Alan Birchall said about Channel Islands Direct:

nothing too much trouble

Fast efficient service and knowledgeable advice - nothing too much trouble

Martin Beck

Feefo Verified

West Midlands

3 years ago

What Martin Beck said about Channel Islands Direct:

Highly recommended.

All the arrangements were smoothly and professionally undertaken. Good communication clear and concise web site. Highly recommend a visit to Jersey via Channel Islands Direct.

Stuart Wilson

Feefo Verified

3 years ago

What Stuart Wilson said about Channel Islands Direct:

Would recommend Channel Islands Direct

Merrilyn Dracass

Feefo Verified

Totton

3 years ago

What Merrilyn Dracass said about Channel Islands Direct:

Very well organised travel arrangements. Moore's Hotel well placed for walking around St Peter Port and its environs, but slightly disappointed in our room (216) which became very hot despite...

Colin Martin

Feefo Verified

3 years ago

What Colin Martin said about Channel Islands Direct:

Lovely trip to Guernsey

A very well organised trip. Everything was good, flight transfer and the Richmond hotel was excellent. The hotel was spotless and we were up graded to a superior room.

David Hodgkinson

Feefo Verified

3 years ago

What David Hodgkinson said about Channel Islands Direct:

Very helpful when phoned with a couple of queries. Everything went smoothly both before and during the break. Good value for money and would recommend/use them again if the need arises.

Alan Irwin

Feefo Verified

3 years ago

What Alan Irwin said about Channel Islands Direct:

Efficient prior to arrival then serious issues

Transport to the Radisson was arranged but when we went to the Tantivy desk to get this nobody knew anything about it and only after a lot of checking were we able to get this with no welcome pack...

Claire

Channel Islands Direct

3 years ago

Thank you for your feedback. We apologise for the inconvenience caused with regards to your transfers and assure you that we have addressed this low level of service with the relevant people and the appropriate action has been implemented to ensure a similar situation does not arise again in the future. We understand it is never pleasant when flights do not operate as scheduled and on this occasion due to the weather conditions the airline took the decision to cancel the flight. Regarding the hotel and the unused nights we discussed this with you over the phone and explained what you would need to do about this. Thank you again for taking the time to contact us.

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