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Channel Islands Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Displaying all 1,931 reviews

Trusted Customer

Feefo Verified

3 years ago

A lovely family experience

Yes I'd use Channel Island Direct again - they were very helpful and the holiday was perfect.

Trusted Customer

Feefo Verified

3 years ago

We are previous clients and booked a xmas break departing 24/12/22 and was taken ill and we could not travel and i emailed channel islands direct and nobody bothered to comeback to me We did not...

Claire

Channel Islands Direct

3 years ago

Thank you for your feedback. We are sorry that due to illness you were unable to go to Jersey. Unfortunately, we have been unable to locate the email you mentioned and this will be why you did not receive a reply. We apologise that the lack of response from us has given you cause for concern. If you emailed us on the day of your departure, our office was closed until the 28th December. However, your holiday itinerary did have our out of hours number on, which we advise clients to call for emergencies relating to their immediate travel arrangements. It is regrettable that you were unable to have your holiday and regarding the losses, you mention if you have not already done so it is advisable that you contact your travel insurers to discuss this with them.

Trusted Customer

Feefo Verified

3 years ago

Excellent value short break

Booked by phone. Good customer service as always somebody to ask who were polite and knowledgeable. I wouldn’t hesitate to recommend.

Malcolm Carey

Feefo Verified

3 years ago

What Malcolm Carey said about Channel Islands Direct:

No more to say!

Elizabeth Harvey

Feefo Verified

3 years ago

What Elizabeth Harvey said about Channel Islands Direct:

June 2022

Loved this hotel situated in a position which enabled us to walk to a few of our favourite places.

Elizabeth Harvey

Feefo Verified

3 years ago

What Elizabeth Harvey said about Channel Islands Direct:

31st holiday

My first time yo guernsey a 3 fday break had great weather and I fell in love with the island been back 4 times since staying in different locations

Elizabeth Harvey

Feefo Verified

3 years ago

What Elizabeth Harvey said about Channel Islands Direct:

October break

Would've given 5 stars but on our arrival at the hotel (which was much later than expected due yo flights being late due yo bad weather. Which I know its nobody's fault as weather cannot be...

Geoffrey Cogswell

Feefo Verified

3 years ago

What Geoffrey Cogswell said about Channel Islands Direct:

Great hotel

The Ommaroo proved to be a great place to stay and excellent staff. Staff and location really good.

Terence Meehan

Feefo Verified

Dungannon Co Tyrone

3 years ago

What Terence Meehan said about Channel Islands Direct:

They were fantastic and very helpful. I would definitely book with them again and recommend Channel Islands Direct to others

Jennifer Robinson

Feefo Verified

Southampton

3 years ago

What Jennifer Robinson said about Channel Islands Direct:

Easy to book

Easy to view website,easy to book . confirmation received quickly.good information on confirmation.

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