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Channel Islands Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,186 reviews

Martin Bell

Feefo Verified

Malmesbury

3 years ago

What Martin Bell said about Channel Islands Direct:

Great holiday spoiled by Swissport on departure and arrival at Bristo

Great holiday spoiled by Swissport on departure and arrival at Bristol Airport.

Trusted Customer

Feefo Verified

3 years ago

The service was easy to use, friendly staff and value for money.

Trusted Customer

Feefo Verified

3 years ago

Excellent holiday

Everything was organised perfectly from start to finish of our holiday. We were made to feel like special guests wherever we went.

Colin Fisher

Feefo Verified

3 years ago

What Colin Fisher said about Channel Islands Direct:

Friendly and efficient service with full information on travel arrangements

Peter Maunder

Feefo Verified

3 years ago

What Peter Maunder said about Channel Islands Direct:

Happy holidays.

Nice holiday,all went well.Happy days.

Patricia Jackson

Feefo Verified

3 years ago

What Patricia Jackson said about Channel Islands Direct:

Very easy airport procedure and transfers to hotel. Met by rep who also came on another day to discuss trips.

Trusted Customer

Feefo Verified

3 years ago

The car on the ferry was badly positioned, neither driver or passenger could get of the vehicle easily

Joanne G

Channel Islands Direct

3 years ago

Thank you for sharing your feedback on your recent break to Jersey. We are sorry to learn of the inconvenience you faced with the parking of your car on the ferry and the insufficient space around your vehicle. We understand how frustrating this must have been for you and for that we are sorry. We also regret to hear about your disappointing experience at the Beachcombers Hotel. Premier Holidays has used this hotel for some time now and general feedback remains high. We are sorry that you felt this not to be the case. Your feedback is important to us, and we take your comments very seriously. We will address the issues you raised with the hotel management and also share your comments with our Channel Islands product manager for consideration and review. Once again thank you for your feedback and we are sorry that it did not meet with your expectations.

Trusted Customer

Feefo Verified

3 years ago

Easy to book, and competitive prices.

Staff was friendly and able to quickly deal with/explain my query when I contacted them.

Trusted Customer

Feefo Verified

3 years ago

Excellent Holiday

Efficient and polite. Provided good supply of information.slight confusion over whether they were part of Premier holidays or separate which affected our transport to hotel.

Julie Neal

Feefo Verified

3 years ago

What Julie Neal said about Channel Islands Direct:

Highly Recommend

I have been booking with Channel Island Direct ever since I have been going to Jersey, I have always been looked after , including Special Assistance at the airports. I will always book with them....

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