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Channel Islands Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Displaying all 1,933 reviews

Richard Fereday

Feefo Verified

3 years ago

What Richard Fereday said about Channel Islands Direct:

Very good service

Very good. Prompt response. If anything, too much information - overlap between communications.very good service

Kenneth Hewitt

Feefo Verified

3 years ago

What Kenneth Hewitt said about Channel Islands Direct:

Efficient service.

Booking, follow up information and checking everything was OK was excellent

Trusted Customer

Feefo Verified

3 years ago

Very good short break

Very easy to organise on their website, all transfers on time, good value

Sally Stevens

Feefo Verified

3 years ago

What Sally Stevens said about Channel Islands Direct:

A perfect short break.

Everything about this trip was perfect and all at a very reasonable cost.

Gary Stickland

Feefo Verified

3 years ago

What Gary Stickland said about Channel Islands Direct:

Perfect break

Everything was sorted out quickly and efficiently for us. The car was waiting at the airport and the hotel was perfect. I can highly recommend using Channel Islands Direct.

Paul Rice

Feefo Verified

3 years ago

What Paul Rice said about Channel Islands Direct:

would of been 5 stars we thought we paid for 2 carry on cases only to be told we had paid for hold cases and had to pay again

Terence Griffiths

Feefo Verified

Mold Flintshire Notth Wales

3 years ago

What Terence Griffiths said about Channel Islands Direct:

Just an unbelievable break

I would definitely recommend Channel Islands Direct the whole holiday was brilliant the flight was amazing the transfers were great and the hotel was outstanding.And just to top it up they even...

Trusted Customer

Feefo Verified

3 years ago

Good Friendly Service. Would suggest you change your telephone services to free phone numbers. I needed to upgrade my ferry tickets which took quite some time, and when I received my telephone bill...

Claire

Channel Islands Direct

3 years ago

Thank you for taking the time to provide us with your feedback. We are pleased that after we contacted you about the telephone calls to our office we were able to resolve the matter with a positive outcome.

Pamela Southcombe

Feefo Verified

3 years ago

What Pamela Southcombe said about Channel Islands Direct:

God company to book with

Easy to book, really helpful staff. Answered all my daft questions

Gerry Beamond

Feefo Verified

Huddersfield

3 years ago

What Gerry Beamond said about Channel Islands Direct:

The paperwork I received prior to the holiday was inadequate and incomplete

Good holiday but pre and post holiday service is poor

Claire

Channel Islands Direct

3 years ago

We are sorry that you were unhappy with the level of service you have received from us. From the history of your booking I can see that my colleague emailed you on the 3rd of March in response to your enquiries. We received a further email from you yesterday 28th March which we have replied to and our awaiting your response. Thank you again for taking the time to contact us.

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