How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Channel Islands Direct Reviews

https://www.channelislandsdirect.co.uk

EXCEPTIONAL

Service

4.8

570

101

700

ratings over the past year

Displaying all 2,187 reviews

Trusted Customer

Feefo Verified

2 years ago

Nice enjoyable break.

Nice enjoyable 4 night break,hotel was good and friendly staff.transfers to and from hotel were good.was expensive break,could of had a week's holiday for same money in Spain and that includes half...

Neville Hooton

Feefo Verified

2 years ago

What Neville Hooton said about Channel Islands Direct:

Holiday guernsey

Staff are really friendly nothing is too much trouble..Manager great.Food is excellent.

Trusted Customer

Feefo Verified

2 years ago

Very patient, very knowledgeable and helpful.

Very helpful knowledgeable and very patient.

Hilary Rogers

Feefo Verified

2 years ago

What Hilary Rogers said about Channel Islands Direct:

First time to Guernsey and loved every minute.

Extremely good and helpful. Gave us excellent advice about hotels and best times to go. There recommendation for the hotel was very suitable for our needs. We are about to book with them again for...

Trusted Customer

Feefo Verified

2 years ago

Great holiday

Excellent room, lovely staff, great food and on a good bus route. Would recommend.

Ian Hodges

Feefo Verified

2 years ago

What Ian Hodges said about Channel Islands Direct:

Might as well booked myself and saved money

Not really seen or heard from them, We were severely delayed lost a day of our holiday due to fog but no one wanted to know the airline were useless we only had four days left which were nice but...

Trusted Customer

Feefo Verified

2 years ago

Hassle free holiday booking that went without a hitch

Trusted Customer

Feefo Verified

2 years ago

Excellent service and well thought out holiday

Well organised as regards paperwork but we thought we would get a sea view upgrade so not a good view out of the window like we had last time.

Trusted Customer

Feefo Verified

2 years ago

Good value package, shame about quality of room - not 5 star quality

- good offer for an Autumn break - room 201 at Govt House is poor quality and should not be part of package. It is not a queen room, it is more suitable for a solo traveller - we were not notified...

Linda Hooley

Feefo Verified

Accrington

2 years ago

What Linda Hooley said about Channel Islands Direct:

Excellent travel company

Always Kept me informed by email after booking and if there were any changes. Hotel de France was a good choice for our short stay. Great breakfasts and lovely indoor pool .

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo