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Channel Islands Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Displaying all 1,939 reviews

Caroline Wilson

Feefo Verified

Northamptonshire

2 years ago

What Caroline Wilson said about Channel Islands Direct:

Great company to use.

An excellent service from start to finish. The various staff members I dealt with were friendly, helpful, thorough and efficient. Any queries I had were explained well and left me with complete...

Trusted Customer

Feefo Verified

2 years ago

Very smalll tooS at hotel

Helpful need to change air lines so can fly from other airports

Trusted Customer

Feefo Verified

2 years ago

We had a relaxing and enjoyable time

The ferry crossings were good. The hotel was nice the staff were very friendly we had a great time would definitely come to Jersey again beautiful island

Patricia Rouse

Feefo Verified

2 years ago

What Patricia Rouse said about Channel Islands Direct:

Everything was excellent.

Everything was organised very well and the excursions were great. Hotel was lovely and everyone in guernsey were so helpful and friendly. The lunches that were included on excursions excellent . Met...

Trusted Customer

Feefo Verified

2 years ago

Good communication, quick response to queries,holiday all as expected.

Accurate description; efficient booking system; quick response to queries; would use again and recommend

Relan Clarke

Feefo Verified

Basingstoke

2 years ago

What Relan Clarke said about Channel Islands Direct:

The whole experience was a breeze from start to finish.

Michael Barrowdale

Feefo Verified

2 years ago

What Michael Barrowdale said about Channel Islands Direct:

Great experience

It was a great online experience from start to finish, I was kept informed at all stages would use again

Trusted Customer

Feefo Verified

2 years ago

Disappointed with accommodation

Did not agree with their assessment of hotel and Service. Disappointed with size of superior room though housekeeping excellent.Restaurant service abysmal complained about cleanliness attitude of...

Joanne G

Channel Islands Direct

2 years ago

Thank you for sharing your feedback regarding your recent stay at Les Rocquettes in Guernsey. We sincerely apologise for the aspects of your experience that did not meet your expectations. We regret the issues you encountered with the restaurant service, cleanliness and staff attitude. Please be assured that this does not align with our usual high standards. Your valuable comments have been passed on to the relevant department managers for their consideration and review. We appreciate you taking the time to provide us with your feedback, and we apologise for the disappointment and inconvenience caused.

Trusted Customer

Feefo Verified

2 years ago