How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Channel Islands Direct Reviews

https://www.channelislandsdirect.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

584

101

20

4

5

714

ratings over the past year

Displaying all 2,205 reviews

Trusted Customer

Feefo Verified

2 years ago

Rep extremely helpfull and knowledgeable

0

JR

Jacqueline Roberts

Feefo Verified

2 years ago

What Jacqueline Roberts said about Channel Islands Direct:

A reliable tour operator

Channel Islands Direct made the booking process very easy and straight forward. It was good to be able to speak to someone, to ask advice and get information as it was our first time booking for...

0

Trusted Customer

Feefo Verified

2 years ago

Good if it han't been for the cancellation

Plane out of Stansted was cancelled, rearranged from London City airport.

Joanne G

Channel Islands Direct

2 years ago

Thank you for sharing your feedback with us, and we apologise for the inconvenience caused by the unexpected cancellation of your London Stansted flight and any disruption you experienced while traveling from London City. However, we're pleased to hear that you enjoyed your stay at Les Rocquettes in Guernsey. We hope to have the opportunity to assist you again with your travel plans in the future

0

CS

Caroline Stilwell

Feefo Verified

2 years ago

What Caroline Stilwell said about Channel Islands Direct:

very good and flexible

0

JL

Jacqueline Lonsdale

Feefo Verified

2 years ago

What Jacqueline Lonsdale said about Channel Islands Direct:

Very knowledgeable of the island and hotels

0

Trusted Customer

Feefo Verified

2 years ago

Thank you, I would have never heard of Herm if I hadn't received an email from them. It is a beautiful island. Everything worked well, slight misunderstanding when originally booking as incorrect...

0

Trusted Customer

Feefo Verified

2 years ago

Lovely holiday in Guernsey

0

CC

Colin Clark

Feefo Verified

NEWBURY

2 years ago

What Colin Clark said about Channel Islands Direct:

HAVE USED MANY TIMES. ALWAYS GOOD SERVICE.

0

Trusted Customer

Feefo Verified

2 years ago

I thought everyone answered my questions. The lady who met us at the airport, was friendly gave us a lot of information I would give her 10/10

0

RC

Raymond Curtis

Feefo Verified

Doncaster

2 years ago

What Raymond Curtis said about Channel Islands Direct:

Good Service

Prompt change of hotel following adverse reports on original-telephone arrangements efficiently completed

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo