How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Channel Islands Direct Reviews

https://www.channelislandsdirect.co.uk

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

565

96

25

7

3

696

ratings over the past year

1,942 out of 1,941 reviews

Trusted Customer

Feefo Verified

2 years ago

CI Direct as good as ever, thank you.

As in the past very efficient booking arrangements and liaison via emails. Also a good price for the "package". Thank you.

0

Trusted Customer

Feefo Verified

2 years ago

Simple efficiency

Everything was dealt with speedily and efficiently. We felt we got a good deal for our holiday.

0

Trusted Customer

Feefo Verified

2 years ago

A very enjoyable holiday, flights, taxis all booked and arrived on time.

Very efficient and helpful from booking to arriving at the hotel. The Pomme d'or hotel was excellent, centrally placed in St Helier for travel around the Island. The staff at the hotel were very...

0

SN

Stephen Nessling

Feefo Verified

2 years ago

What Stephen Nessling said about Channel Islands Direct:

Easy booking, all necessary documents delivered on time, nothing to fault

0

Trusted Customer

Feefo Verified

2 years ago

easy, friendly and helpful

Contact was easy and very helpful. All my questions were answered easily and nothing seemed too much trouble.

0

MB

Maurice Burgess

Feefo Verified

2 years ago

What Maurice Burgess said about Channel Islands Direct:

Pre-holiday service and information was good The transfer to the hotel went smoothly and all lived up to our expectations.

0

Trusted Customer

Feefo Verified

2 years ago

Brilliant service.

Excellent service. Arranged the whole holiday, flights, transfers and accommodation.

0

Trusted Customer

Feefo Verified

2 years ago

Great holiday

Great Service from the start. Stress-free booking process. Excellent hotel.

0

Trusted Customer

Feefo Verified

2 years ago

Hotel amazing service nothing too much trouble good selection of wellcooked

Bad start with no one turning up at the desk in the airport then a girl turned up 20 minutes late chewing gum so we felt everything was rushed once we got to guernsey everything was second t non

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo