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Channel Islands Direct Reviews

https://www.channelislandsdirect.co.uk

EXCEPTIONAL

Service

4.7

566

697

ratings over the past year

Displaying all 1,942 reviews

Keith Banbury

Feefo Verified

2 years ago

What Keith Banbury said about Channel Islands Direct:

Good efficient service

Lesley

Feefo Verified

Bristol

2 years ago

What Lesley said about Channel Islands Direct:

Excellent service from warm, welcoming staff

Warm and welcoming staff. Staff always available to respond to requests or queries

Trusted Customer

Feefo Verified

2 years ago

All turned out fine in the end

We had several issues with the trip, not of Channel Islands Direct making. These were sorted quickly & efficiently to our satisfaction. Thanks

Wan Leong

Feefo Verified

2 years ago

What Wan Leong said about Channel Islands Direct:

Hospitality headed by Govid was excellent .Hotel decoration eas tasteful

The service at the hotel was excellent. All the staff were friendly , happy and helpful. The guest experience manager Govid was most hospitable . We felt very much at home .

Trusted Customer

Feefo Verified

2 years ago

good

Yes Would use them again

Trusted Customer

Feefo Verified

2 years ago

Wonderful short break

Very efficient and courteous and good value for money

Hugh

Feefo Verified

West Sussex

2 years ago

What Hugh said about Channel Islands Direct:

Excellent staff

Easy to use website and the staff replied to all my requests/queries promptly and efficiently. The overall package was terrific value.

Roger Cass

Feefo Verified

2 years ago

What Roger Cass said about Channel Islands Direct:

I was disappointed that when I called for help, very little was forthcoming and agent rep did not seem bothered about our disappointment. Even though the agents rep called the hotel they did not...

Claire

Channel Islands Direct

2 years ago

We are sorry that you were disappointed with the way in which your complaint was handled. I can see from our records you contacted our office and my colleague did call the hotel and spoke to the reception staff explaining that the bed in the queen room was not suitable. They told us that should you wish to upgrade to a king room you would have to pay a supplement. My colleague passed this information onto you and you said you would go to reception and pay the supplement directly to the hotel. Thank you for contacting us with your feedback.

Trusted Customer

Feefo Verified

2 years ago

Quite good. Transfer to airport arrangements poor .

Booking process was good. All details were correct. Very poor transport transfer arrangements back to airport. We were told to be ready to be picked up 2 and a half hours before our flight time...