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PPL PRS Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ppl-prs | Feefo

Displaying all 317 reviews

Roger Huxley

Luton, Beds, UK

7 months ago

Date of purchase: 21/10/2024

What Roger Huxley said about PPL PRS:

All good - ding dong - sing songs

All good - paid up - misread one of the Qs but second time around - fine

Elise Limmage

PPL PRS

7 months ago

Hi Roger, Thank you for taking the time to leave a review regarding PPLPRS! We are pleased to hear you had a positive experience when setting up the licence with us, we have passed on your comments to the agents who helped you. We hope you continue to enjoy listening to music in your business and thank you for supporting the future of music.

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Trusted Customer

7 months ago

Date of purchase: 21/10/2024

Helpful

Initially I was given unhelpful information and was advised to go to a different organisation, who then directed me back to PPL PRS. When I was in the right place, the representative was able to...

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Elise Limmage

PPL PRS

7 months ago

Hi, Thank you for taking the time to leave a review. I apologise that your service with PPLPRS was not to the standard we would expect and we would like to take the opportunity to investigate some of the points raised therefore we have raised this internally with a review being completed to ensure the agents involved recieve the relevant feedback and/or training needed.

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Mick French

Red Lodge

7 months ago

Date of purchase: 21/10/2024

What Mick French said about PPL PRS:

very quick to want to sell - but didnt do what they said on the phone

Elise Limmage

PPL PRS

7 months ago

Hi Mick, Thank you for taking the time to leave a review. I apologise that your service with PPLPRS was not to the standard we would expect and we would like to take the opportunity to investigate some of the points raised therefore we have raised this internally with a review being completed on your account to ensure the agents involved recieve the relevant feedback and/or training needed and any follow-up is completed to ensure you recieve the service required.

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Trusted Customer

7 months ago

Date of purchase: 14/10/2024

Concise, helpful, diligent and confident.

Elise Limmage

PPL PRS

7 months ago

Hi, Thank you for taking the time to leave a review regarding PPLPRS! We are pleased to hear you had a positive experience when setting up the licence with us, we hope you continue to enjoy listening to music in your business and thank you for supporting the future of music with PPLPRS!

See full customer review

Jordan Tarasenko

Farnham

7 months ago

Date of purchase: 14/10/2024

What Jordan Tarasenko said about PPL PRS:

Great service / team

It was very quick and Callum who dealt with my enquiry was very helpful. I was glad that he could answer all my questions and how quick the quote come in.

Elise Limmage

PPL PRS

7 months ago

Hi Jordan, Thank you for taking the time to leave a review! We are pleased to hear you had a positive experience when setting up the licence with us, we have passed on your comments to the agent who helped you. We hope you continue to enjoy listening to music in your business.

See full customer review

Trusted Customer

7 months ago

Date of purchase: 14/10/2024

Excellent communication and fully talked me through my requirements

Elise Limmage

PPL PRS

7 months ago

Hi, Thank you for taking the time to leave a review regarding PPLPRS! We are pleased to hear you had a positive experience when setting up the licence with us, we have passed on your comments to our New Business Team. We hope you continue to enjoy listening to music in your business and thank you for supporting the future of music.

See full customer review

Anna Hamilton

8 months ago

Date of purchase: 14/10/2024

See full customer review

Trusted Customer

8 months ago

Date of purchase: 14/10/2024

See full customer review

Trusted Customer

8 months ago

Date of purchase: 14/10/2024

well speed service

quickly reply, and easy way to pay the bill

Elise Limmage

PPL PRS

7 months ago

Hi, Thank you for taking the time to leave a review about PPLPRS! We are pleased to hear you had a positive experience when setting up the licence with us, we hope you continue to enjoy listening to music in your business.

See full customer review

Trusted Customer

8 months ago

Date of purchase: 14/10/2024

Friendly, professional and polite

Elise Limmage

PPL PRS

7 months ago

Hi, Thank you for taking the time to leave a review! We are pleased to hear you had a positive experience when setting up the licence with us, we hope you continue to enjoy listening to music in your business and thank you for supporting the future of music.

See full customer review

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About PPL PRS

TheMusicLicence from PPL PRS allows you to legally play music for employees or customers in your business through the radio, TV, other digital devices and live performances. We collect licence fees from UK businesses and organisations on behalf of our parent companies, PPL and PRS for Music. After our business costs, all the music licence fees we collect go back to PPL and PRS for Music who then process, allocate and distribute royalties to the music creators they represent. PPL represents the rights of over 165,000 performers and recording rightsholders while PRS for Music represents the rights of over 175,000 songwriters, composers and music publishers. This ensures that the people who create music are fairly rewarded for their talent and work.

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0800 072 0808

PPL PRS Limited, Mercury Place, Leicester, Leicestershire, LE1 1QG, United Kingdom