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PPL PRS Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ppl-prs | Feefo

Displaying all 317 reviews

Simon Hall

5 months ago

Date of purchase: 06/01/2024

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Trusted Customer

5 months ago

Date of purchase: 24/12/2024

Not a great experience

The information & emails I received were all very 'hazy' and figures seemed to be plucked from the air. Explanations were poor and responses to my queries seemed unprofessional.

Elise Limmage

PPL PRS

5 months ago

Hi, Thank you for taking the time to leave a review. I apologise that your service with PPLPRS was not to the standard we would expect and we would like to take the opportunity to investigate some of the points raised therefore we have raised this internally with a review being completed on your account to ensure the agents involved recieve the relevant feedback and/or training needed. I will ensure that one of our Customer Experience Agents contact you to discuss the relevant information.

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Trusted Customer

5 months ago

Date of purchase: 24/12/2024

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Trusted Customer

5 months ago

Date of purchase: 24/12/2024

Great service

responded to my enquiry promptly and updates schedules quickly

Elise Limmage

PPL PRS

5 months ago

Hi, Thank you for sharing your experience with us! We hope you continue to enjoy listening to music in your business and thank you for supporting the future of music.

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Trusted Customer

5 months ago

Date of purchase: 16/12/2024

As above: a very pleasant and helpful young man.

Elise Limmage

PPL PRS

5 months ago

Hi, Thank you for taking the time to leave us feedback. We are pleased to hear you had a positive experience when setting up the licence with us, we have passed on your comments to the agents who helped you. Thank you for supporting the future of music.

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Stuart Lindsay

Sale, Cheshire

5 months ago

Date of purchase: 16/12/2024

What Stuart Lindsay said about PPL PRS:

Great

Reminder sent in plenty of time

Elise Limmage

PPL PRS

5 months ago

Hi Stuart, Thank you for sharing your experience with us! We hope you continue to enjoy listening to music in your business and thank you for supporting the future of music.

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Trusted Customer

5 months ago

Date of purchase: 24/12/2024

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Stephen Gibson

MK46

6 months ago

Date of purchase: 16/12/2024

What Stephen Gibson said about PPL PRS:

Still waiting for correct invoice and call to set DD..

Elise Limmage

PPL PRS

5 months ago

Hi Stephen, Thank you for taking the time to leave a review. I have raised this with our Customer Experience Team with a review being completed on your account to ensure the agents involved recieve the relevant feedback and/or training required. I apologise that your service with PPLPRS was not to the standard we would expect. From a review of your account I believe your concerns have been resolved however if this is not the case please do get in contact with us through this platform. Alternatively you can call our Client Service Team on 0800 0720 808.

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Account Payables

6 months ago

Date of purchase: 16/12/2024

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Jacolyn Cross

6 months ago

Date of purchase: 16/12/2024

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About PPL PRS

TheMusicLicence from PPL PRS allows you to legally play music for employees or customers in your business through the radio, TV, other digital devices and live performances. We collect licence fees from UK businesses and organisations on behalf of our parent companies, PPL and PRS for Music. After our business costs, all the music licence fees we collect go back to PPL and PRS for Music who then process, allocate and distribute royalties to the music creators they represent. PPL represents the rights of over 165,000 performers and recording rightsholders while PRS for Music represents the rights of over 175,000 songwriters, composers and music publishers. This ensures that the people who create music are fairly rewarded for their talent and work.

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0800 072 0808

PPL PRS Limited, Mercury Place, Leicester, Leicestershire, LE1 1QG, United Kingdom