How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/plumbs | Feefo

Displaying all 6,420 reviews

Mrs Toynton

Peterborough

16 days ago

Date of purchase: 20/02/2025

What Mrs Toynton said about Plumbs:

Looks like a new set of cane furniture in our conservatory.

Excellent We were told the fabric wax out of stock but once received the order would be completed immediately. And it was delivered and fitted five days later.

Tara

Plumbs

16 days ago

Thank you for providing us with your feedback. We’re really pleased to hear that you have been pleased that although there was a slight delay in us receiving stock, you are delighted with the end result.

Product reviews

Trusted Customer

16 days ago

Date of purchase: 09/05/2025

Great service

Fabulous lovely lady very helpful and friendly

Tara

Plumbs

16 days ago

Thank you for your feedback. We’re really pleased to hear that you have been delighted with the overall service received.

Product reviews

Trusted Customer

17 days ago

Date of purchase: 11/03/2025

Back to Plumbs for our new sofa cover and not disappointed covers

Barr one hiccup when we were sent an incorrect sample we were satisfied with the service

Tara

Plumbs

17 days ago

Thank you for your feedback. We're really pleased to hear that you have been delighted with the service and it's good to hear that one minor issues, had been rectified to your satisfaction.

Product reviews

Trusted Customer

21 days ago

Date of purchase: 27/01/2025

High-quality reupholstery

Good guidance given by the representative at the time of order, and follow up call made by friendly staff during the waiting period. The person that did the work was friendly, skilled and...

Read all

Tara

Plumbs

19 days ago

We appreciate you taking the to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service received and quality of products.

Product reviews

Trusted Customer

21 days ago

Date of purchase: 18/03/2025

A disappointing performance

Friendly, when one got it, but overall poor. 1. On first approach to Plumbs I was promised a call from the local rep. When chased, they said he was on holiday and would call on his return. ...

Read all

Product reviews

Mrs Blanchard

York

23 days ago

Date of purchase: 08/04/2025

What Mrs Blanchard said about Plumbs:

Excellent company , beautiful workmanship

Pleasant and very professional, I didn’t feel pressurised at all. Beautiful fabric with so many designs to choose from. I’ve had lots of positive remarks about my recovered sofa.

Tara

Plumbs

23 days ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you received a pleasant and professional service.

Product reviews

Trusted Customer

29 days ago

Date of purchase: 10/04/2025

Tara

Plumbs

27 days ago

Thank you for taking the time to rate our service and products.

Product reviews

Trusted Customer

1 month ago

Date of purchase: 07/04/2025

Winged back chair loose cover

Plumbs rep knew his job and carried out the measuring very efficiently. Gave me advice so I could choose the right design.

Tara

Plumbs

1 month ago

Thank you for your feedback, we appreciate you taking the time to provide us with your feedback. It's great to hear that you have received great service from the Local Representative.

Product reviews

Mrs Turner

Shropshire

1 month ago

Date of purchase: 11/02/2025

What Mrs Turner said about Plumbs:

Excellent service kept me informed about the material delay. Not caused by plumbs .

Tara

Plumbs

1 month ago

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service.

Product reviews

Ms Cawthorne

1 month ago

Date of purchase: 18/03/2025

What Ms Cawthorne said about Plumbs:

Excellent and delighted with the product.

Tara

Plumbs

1 month ago

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the quality of products and service.

Product reviews

Not received a review invite?

About Plumbs

Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.

Read all

01772838301

Brookhouse Mill, Old Lancaster Lane, Preston, Lancashire, Lancashire, PR1 7PZ, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this product (3,958)View product websiteVery impressed. We had a lovely set of cane furniture and the covers were very faded and beginning to look as if some would split. New covers and cushions ha e gi en it a new life and we love it. ...Read all

Loose CoversMore reviews of this product (3,958)View product websiteHad these covers before in a different colour. Wear beautifully and look amazing.

Loose CoversMore reviews of this product (3,958)View product websiteAmanda was a very helpful and friendly representative and we are delighted with our new covers

ReupholsteryMore reviews of this product (922)View product websiteI needed a small bedroom chair recovering. We received a visit from Plumbs’ local representative who made the process very easy. We chose our fabric from a wide range on offer and the process was...Read all

Loose CoversMore reviews of this product (3,958)View product websiteThe end product is good, but the service ranges from friendly and good to disappointingly poor. There were unfortunately problems with my order for loose covers, problems entirely of Plumb's making...Read all

Loose CoversMore reviews of this product (3,958)View product websiteI’m so happy with the loose cover for my scruffy looking sofa bed it has completely altered the look of the room . Very Pleasant and professional lady to measure up the said sofa . Excellent...Read all

AccessoriesMore reviews of this product (77)View product website

Loose CoversMore reviews of this product (3,958)View product websitePleased with fabric and colourful modern pattern I chose. Brightened up an winged back chair. Efficient service from the Plumbs representative. Thank you.

Loose CoversMore reviews of this product (3,958)View product websiteMy settee loose cover by William Morris strawberry thief material is absolutely Beautiful. The talent of the upholsterer is amazing. Feather filled replaced back cushions and height increase of...Read all

Loose CoversMore reviews of this product (3,958)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?