Hello,
We appreciate you taking the time to let us know about your experience when purchasing from us.
We are sorry to see that you feel this way about our carriage prices. When it comes to delivery, it is important to us that we keep our carriage prices as low as we can for our customers. In doing this, we currently do not make any profit from our carrier services. We understand that this could be quite annoying for small orders, but the delivery company that we use do not base their prices on the weight or size of order, therefore we don’t either.
In the best interests of our customers, we carry out trials with a number of different delivery companies and have chosen what we believe to be the best value service in terms of speed, quality of service and cost to suit our kind of product range.
We are always trying to improve our customer’s experiences, so we appreciate your feedback - and we will continue to review our carriage prices in the future.
Kind regards,
Plastic Pipe Shop Ltd