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Planet Cruise Reviews | Customer Service Reviews for https://www.feefo.com/reviews/planet-cruise | Feefo

Displaying all 13,371 reviews

Trusted Customer

5 months ago

Date of purchase: 01/01/2025

So easy to book

I booked online and found the process very easy, particularly as a 76 year old who is not very good on technology.

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William Bingham

6 months ago

Date of purchase: 19/12/2024

What William Bingham said about Planet Cruise:

we have used planet for the last 10 years and have always had great service.

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Alan Hyett

Godalming

6 months ago

Date of purchase: 13/12/2024

What Alan Hyett said about Planet Cruise:

helpful and seemed to know about holidays. John helped to change air port, thanks

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Trusted Customer

6 months ago

Date of purchase: 05/12/2024

Celb cruise

It was good The offer was £49 deposited when got to book it was £150 for two of us but we did go aqua class

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Trusted Customer

6 months ago

Date of purchase: 02/12/2024

As it was our first cruise booking and for a special occasion we wanted to get everything right and Sam the agent who helped us was brilliant. He made sure we got it exactly as we wanted it

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peter jackson

6 months ago

Date of purchase: 02/12/2024

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Nicholas Cahill

Bridgend

7 months ago

Date of purchase: 28/11/2024

What Nicholas Cahill said about Planet Cruise:

All good

Bookings are easy and everything usually goes according to plan all good.

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Alison Stephens

7 months ago

Date of purchase: 18/11/2024

What Alison Stephens said about Planet Cruise:

frustrating cos I wanted to speak to a real person no one answering

Megan Cunningham

Planet Cruise

6 months ago

Hello, thanks for taking the time to leave a review. We are really sorry to hear you were not able to connect with an agent whilst calling into our Customer Service department. Our agents are working hard to ensure all customers are assisted as swiftly as possible, and apologise for any inconvenience experienced on this occasion. Upon a review of your booking, we are pleased to see an agent has been in touch to assist with your queries. We hope you have a fantastic cruise, and thank you for sharing your feedback with us. Kind regards

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Trusted Customer

7 months ago

Date of purchase: 02/11/2024

Planet cruise holiday

I received very good service from the planet cruise operator took his time with me and went through things very well explaining things I then booked my holiday with him and said I could get back to...

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Trusted Customer

7 months ago

Date of purchase: 28/10/2024

Excellent service

Excellent service and communication.

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About Planet Cruise

Planet Cruise an award-winning, cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. Our well-travelled team excel at creating unique cruise packages tailored to your needs. Whether it is a pre-cruise hotel stay in your chosen destination, a land tour to pair with your days at sea or private flights and transfers across the world, Planet Cruise can plan it all with their personalised service and expertise. Planet Cruise is a member of both ABTA and ATOL, making us 100% financially secure. Planet Cruise are proud to be winners of numerous awards over the years, including some highly regarded travel awards.

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0800 008 7773

1 Quay Point, Northarbour Road, Portsmouth, Hampshire, PO6 3TD, United Kingdom