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Planet Cruise Reviews

http://www.planetcruise.com/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

46

7

2

2

0

57

ratings over the past year

Displaying all 13,377 reviews
Trusted Customer
1 year ago
Date of purchase: 21/02/2024
Iona Caribbean cruise booking
Very efficient, helpful and fry
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Daren Jenkins
Nuneaton
1 year ago
Date of purchase: 19/02/2024
What Daren Jenkins said about Planet Cruise:
Excellent customer service.
It is very rare that I feel compelled to write a review but in this instance the customer service provided by Planet Cruise more than justifies a 5* review. The level of professionalism and excellent...

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Trusted Customer
1 year ago
Date of purchase: 15/02/2024
better co-ordination between Planet Cruise info and cruise line info needed
Good service for booking but not all information seems to appear on the booking such as free port parking even though selected. Did send request form to clarify but several days later still no...

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Trusted Customer
1 year ago
Date of purchase: 19/02/2024
Great service
Excellent service from the planet cruise rep over the phone everything about the cruise explained and all question answered
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Trusted Customer
1 year ago
Date of purchase: 18/02/2024
To be.... or not to be (Planet/Iglu)
It wasn't very clear that Planet & Iglu were the same company, and once we had paid the money from my bank, we received a message asking me to go back to Iglu. Making me concerned that I had paid...

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Terri Jones
Birmingham
1 year ago
Date of purchase: 12/02/2024
What Terri Jones said about Planet Cruise:
Great customer service.
Seb was very helpful and got us a great price.
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Dominique Marcham
Reading
1 year ago
Date of purchase: 10/02/2024
What Dominique Marcham said about Planet Cruise:
Seemed easy
Pretty straightforward, think I've done it right, first time on a cruise
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Trusted Customer
1 year ago
Date of purchase: 14/02/2024
Very helpful, knowledgeable and friendly. (Glen)
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Trusted Customer
1 year ago
Date of purchase: 15/02/2024
not so good web booking but good phone booking
The online website for bookings was not working properly for ages when I tried to book a cruise so ended up having to phone and then the agent was very helpful and efficient
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Trusted Customer
1 year ago
Date of purchase: 10/02/2024
Pleased.
Extremely helpful
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About Planet Cruise
Planet Cruise an award-winning, cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. Our well-travelled team excel at creating unique cruise packages tailored to your needs. Whether it is a pre-cruise hotel stay in your chosen destination, a land tour to pair with your days at sea or private flights and transfers across the world, Planet Cruise can plan it all with their personalised service and expertise. Planet Cruise is a member of both ABTA and ATOL, making us 100% financially secure. Planet Cruise are proud to be winners of numerous awards over the years, including some highly regarded travel awards.
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0800 008 7773
1 Quay Point, Northarbour Road, Portsmouth, Hampshire, PO6 3TD, United Kingdom
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About Planet Cruise
Planet Cruise an award-winning, cruise travel agency dedicated to providing exceptional cruise packages to destinations around the world. Our well-travelled team excel at creating unique cruise packages tailored to your needs. Whether it is a pre-cruise hotel stay in your chosen destination, a land tour to pair with your days at sea or private flights and transfers across the world, Planet Cruise can plan it all with their personalised service and expertise. Planet Cruise is a member of both ABTA and ATOL, making us 100% financially secure. Planet Cruise are proud to be winners of numerous awards over the years, including some highly regarded travel awards.