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Plan Insurance Brokers Reviews

https://www.planinsurance.co.uk

EXCEPTIONAL

Service

4.8

169

189

ratings over the past year

Displaying all 6,803 reviews

Trusted Customer

12 years ago

Very professional sales lady, really knew her stuff

Trusted Customer

12 years ago

Annabel was very efficient

Trusted Customer

12 years ago

shame they take the money but they don't send emails with the insurance details again…

shame they take the money but they don't send emails with the insurance details again have to call for them to send....you have to improve big time on customer service....not only taking money

Plan Insurance Brokers

12 years ago

Good afternoon Mr Ramires, Thank you for your feedback, we are sorry you feel we have not provided you with an adequate level of service. Having reviewed our systems and your policy record we can see that your renewal advisor completed your new policy at the time of payment on Friday afternoon. As a matter of course we provide an emailed confirmation of cover directly via our system. Your agent completed his requirements, however due to what we believe was a microsoft exchange issue the email was not delivered. Regrettably we were not made aware of this issue by the system until after you called first thing on Monday requesting the confirmation documents. We do not open for business over the weekend. I apologise for the delay and trust that you have now received your cover note by email. I can also confirm the full policy has been issued by mail today. If you require anything further please contact us. Daniel Bryant Renewals Manager

Trusted Customer

12 years ago

Very prompt & efficient service giving me exactly what I needed - many thanks

Trusted Customer

12 years ago

all dealt with very efficiently (did not relies not covered to drive a vehicle not…

all dealt with very efficiently (did not relies not covered to drive a vehicle not owned by me something i have had since 1963 (getting cover on other peoples policy is not possible outside office...

Trusted Customer

12 years ago

C S Talbot-Humphreys, 24, ST2 9LF. I have been in business for 24 years. I have found…

C S Talbot-Humphreys, 24, ST2 9LF. I have been in business for 24 years. I have found your company extremely easy to deal with. My changing my policy to yourselves was really smooth and problem...

Trusted Customer

12 years ago

I feel save and secure with tradeplan, and its friendly. Thank

Trusted Customer

12 years ago

Am more than happy with your service and have been recommending your company. M Eftekhari

Trusted Customer

12 years ago

Good value for money, good communication

Trusted Customer

12 years ago

Nice and easy to deal with ,no fuss.

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