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Plan Insurance Brokers Reviews

https://www.planinsurance.co.uk

EXCEPTIONAL

Service

4.8

168

188

ratings over the past year

Displaying all 6,798 reviews

Trusted Customer

12 years ago

real helpfull and easy

Trusted Customer

12 years ago

like all insurances it rises in cost every year but the staff are very pleasant…

like all insurances it rises in cost every year but the staff are very pleasant and helpfull

Trusted Customer

12 years ago

Great service, mine wasn't a straight forward policy yet the guys there spent the time…

Great service, mine wasn't a straight forward policy yet the guys there spent the time getting it right for me. A1.

Trusted Customer

12 years ago

Helpfull service,polite.

Trusted Customer

12 years ago

Dealt with Sam she was very helpful and professional my renewal quote was reasonable and…

Dealt with Sam she was very helpful and professional my renewal quote was reasonable and i could have got cheaper but stayed with plan because of afore mentioned reasons will recommend to all my...

Trusted Customer

12 years ago

Very helpful and friendly

Trusted Customer

12 years ago

The sales man Joe who dealt with me was very helpfully, knowledgebale and prompt. Excellent.

Trusted Customer

12 years ago

I always find the service very helpful.

Trusted Customer

12 years ago

Good service

Trusted Customer

12 years ago

i was told last year ive got demostration cover and this year was told i haventso…

i was told last year ive got demostration cover and this year was told i haventso go charged extrafor it it a good job none of the people buying a car of me never got stopped

Plan Insurance Brokers

12 years ago

Good Morning, Thank you for your feedback. As ever we are always concerned to hear that clients may be without the cover they believe was included on the policy. We have therefore investigated the issue thoroughly this morning and we have established that demonstration cover was not included on your policy last year and that our Sales Agent did confirm this at inception of the policy. In your New Business Pack the statement of fact confirmed that the price paid did not include this cover. Errors and misunderstandings are always a possibility so we have also checked the recorded call and our Sales Agent when confirming all the covers has said demonstration cover is not included. We understand that when taking out a motor trade policy you would have discussed your requirements and your business with various brokers, it may be that other prices you had did include it but unfortunately it was not requested with us. If you need a copy of the call or the new business documents please email me and we will be happy to provide. Kind Regards Daniel Bryant Renewals Manager

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