Very fast simple online process. Very reasonable rates for a short term loan and also responsible lenders. All in all excellent service provided very easy online application. Would highly recommend...
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Trusted Customer
Feefo Verified
10 years ago
interest too high
Sam
PiggyBank
10 years ago
Hi Patrick,
Thank you for your feedback in regards to PiggyBank.
The interest of your loan is based on the amount you borrow and we always give a clear breakdown when you’ve told us how much you want to borrow. A lot of people get confused or worried when they see our Representative APR is 1270% but we don’t actually charge our customer 1270% interest! We’re human at PiggyBank and we know that’s a lot of interest by any standards! APR was created for long term loans and credit cards, not short term loans like we offer at PiggyBank. So the APR figure gives you a confusing representation of the interest you’ll pay! We don’t like confusing, so we’ll try to give you the facts:
PiggyBank does NOT charge 1000’s of percent in interest. Our actual interest is actually 0.80% per day (fixed). We’re proud to say this makes us one of the most cost effective short term lenders in the market.
Hopefully that helps clear it up, but just in case, here’s an example loan for you:
Borrowing £265 over 11 days + interest £23.32 = total to repay £288.32
I hope this helps.
Kind regards,
Sam
PiggyBank
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Trusted Customer
Feefo Verified
10 years ago
Shocking customer service
They say if you get into difficulties paying then get in touch and and they wil help.... what they don't tell you is the they will try scare tactics into making you pay! Poor customer service.... 3...
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Sam
PiggyBank
10 years ago
Hi Scott,
Thanks for your feed back.
At PiggyBank we pride ourselves on being honest and open and will always work with you if there has been a change in your circumstances. If you are in a position of difficulty please contact me at customercareteam@piggy-bank.co.uk and I'll be more than happy to help.
Kind Regards,
Alix
Trusted Customer
10 years ago
Pretty sure I advised I did not want my name on the feedback form.
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Trusted Customer
Feefo Verified
10 years ago
Simple to use
It was very easy to secure a payday loan via this site and I have used them a couple of times. I won't be using them again as despite paying the loan back early and having the same income and...
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Trusted Customer
Feefo Verified
10 years ago
Can not rely on service.
After paying back my loan in full I was refused another loan just before Christmas. Unsure why I was refused after paying back my last loan and being no problems. I had to go to another company to...
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Sam
PiggyBank
10 years ago
Hi Daniel,
Thanks for your feed back,
As a responsible lender, we conduct thorough credit and affordability checks on every new application we receive. These checks are just as thorough if someone is borrowing from us for the first time or for the fifth time.
Please be aware, if a customer has previously paid back a loan on time this will improve their trust score with PiggyBank. However, for each new application, we do have to complete the relevant credit and affordability checks. If an application is unsuccessful, it would mean that at this time the individual did not meet our current responsible lending criteria.
However if you do still need help in the future, you can reapply after 14 days of the date of an application being unsuccessful.
I hope this helps.
Kind regards,
Sam
PiggyBank
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TC
Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about PiggyBank:
I was so happy when I got accepted with piggy loan it really help me x
I was short on cash so gave Piggy a tried and was so happy when I got accepted and the cash came in so quickly. Would definitely recommend to anyone.
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Trusted Customer
Feefo Verified
10 years ago
Recent loan
Thanks
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Trusted Customer
Feefo Verified
10 years ago
Hassle free, quick and simple
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TC
Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about PiggyBank:
Good vibes
Excellent service, fast and easy to apply
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TC
Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about PiggyBank:
Good Service
Within 1 hr of requesting a loan, my application was accepted and the monies in my account. Very good service.
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