Thank you for the feedback,
We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Thank you for the feedback,
We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
i ordered this bundle on 28.02.25.
i have not yet even received the SIM card.
i hope i will not be charged for the service until i am actually able to start using it.
Marc
Your Co-op
1 year ago
HI, I can see you spoke with customer service and a replacement sim was sent out to you and was activated for you, Is everything all now working for you with your new sim? Following your correspondence with my colleague in the customer support team, we would highly appreciate it if you could take a second today to re-rate our service. Kind regards, Marc.
I cannot use WiFi calling on phone despite it being a feature my phone allows. Trying to contact co op mobile to resolve the issue and I’ve already been on hold for 40 minutes! Filled in a form...
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Network Coverage : Good
Value : Poor
Marc
Your Co-op
1 year ago
Hi I can see there is an open ticket with customer service, someone will contact you to get this resolved for you, im sorry about the wait time we have been extremely busy Kind Regards, Marc
Marc
Your Co-op
1 year ago
Hi, A colleague resolved this and left a voicemail can you confirm everything has resolved for you Kind Regards, Marc
Adde to existing landline, broadband and mobile, so second mobile. 3 GB is adequate for my use.
Network Coverage : Good
Value : Good
Marc
Your Co-op
1 year ago
Thank you for the feedback,
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Thank you for the feedback,
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Thank you for the feedback,
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
