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Your Co-op Reviews

https://broadband.yourcoop.coop

Rated

Excellent

Energy, broadband, phone and mobile services from The Midcounties Co-operative

Service

4.1

Product

4.2

252

424

ratings over the past year

Displaying all 3,378 reviews

Trusted Customer

7 hours ago

Date of purchase: 13/06/2025

Poor systemic communication within OpenReach & between OpenReach and You

See my notes above

Product reviews

Trusted Customer

2 days ago

Date of purchase: 10/07/2025

Good upgrade

Good, but it would have arrived quicker if I had bought direct from Fairphone

Marc

Your Co-op

2 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Trusted Customer

2 days ago

Date of purchase: 11/07/2025

Marc

Your Co-op

2 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Trusted Customer

2 days ago

Date of purchase: 11/07/2025

Marc

Your Co-op

2 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Alistair Kirkbride

Staveley

3 days ago

Date of purchase: 07/07/2025

What Alistair Kirkbride said about Your Co-op:

Simple, effective, cost effective.

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Anne Hawkins

4 days ago

Date of purchase: 14/05/2025

What Anne Hawkins said about Your Co-op:

I have already written a lot about this in a previous entry about the phone, I had not realised that this question would be here. Please go back to the previous entry. I can't face writing it all...

Read all

Product reviews

John Rooke

4 days ago

Date of purchase: 09/07/2025

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Susan Llewellyn

Trefecca

5 days ago

Date of purchase: 08/07/2025

What Susan Llewellyn said about Your Co-op:

No complaints with the Co-op services however the network provider does not meet expectations.

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Neil Baker

Bristol

5 days ago

Date of purchase: 12/06/2025

What Neil Baker said about Your Co-op:

VOIP serviice mis-sold.

Hopless.

Product reviews

Trusted Customer

7 days ago

Date of purchase: 04/06/2025

Ultrafast

Great to be able to speak to knowledgeable staff straight away on the helpline

Marc

Your Co-op

7 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Not received a review invite?

About Your Co-op

Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.

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01608 434 000

Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom

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Your Co-op Reviews

Your Co-op UltrafastMore reviews of this product (1,827)View product websiteWe had fibre connected to our house on 3 July. Today (31 July) is four weeks later and it is still not 100% right. As far as I can ascertain a series of problems outside the house slowly emerged. ...Read all

Fairphone Gen 6More reviews of this product (6)View product website

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10GB SIM-Only BundleMore reviews of this product (295)View product websiteJust refreshingly simple, good, reliable coverage and relief that all the hideous on-selling of stuff I don't want from other providers is not lining faceless shareholders

Your Co-op Superfast IPMore reviews of this product (1,827)View product websiteThe whole transfer experience was totally traumatic and continued so for more than 2 weeks. In the end I had to pay a professional to visit and sort it out for me. My analogue land line was cut off...Read all

FairbudsMore reviews of this product (6)View product website

30GB SIM-Only BundleMore reviews of this product (295)View product website

Your Co-op Superfast IPMore reviews of this product (1,827)View product websiteSupplied router can only pass traditional telephone signals NOT voip!!!!!!!!!!!!!!!!! Technical support on help or use whatever. Thinking of going with this 'organisation?' DON'T!

Your Co-op UltrafastMore reviews of this product (1,827)View product websiteInstallation was very straightforward. Unfortunately, I needed to add Wifi range extender as on the old copper wire system I had the router in an upstairs room for best wifi cover for the house. The...Read all

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