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Rated
Excellent

Energy, broadband, phone and mobile services from The Midcounties Co-operative

Service
4.2
/5
Product
4.2
/5

5

4

3

2

1

250

76

43

11

40

420

ratings over the past year

Displaying all 3,360 reviews
Trusted Customer
21 hours ago
Date of purchase: 07/07/2025
Upgrade of router to fast fibre
Absolutely fine. Quite tricky to navigate all the passwords and figure out which of the cables goes where. Got instant answer over the phone and it's now all working with only the printer...

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Philip Woodward
1 day ago
Date of purchase: 08/07/2025
What Philip Woodward said about Your Co-op:
Good, but not quite as plug and play as it claims.
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AW
Andrew Walker
1 day ago
Date of purchase: 03/07/2025
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Trusted Customer
2 days ago
Date of purchase: 05/06/2025
All oh
Could have been better because our son in law had to come round and put the correct connection into our landline. The landline now works - after a week of people trying to contact us to no avail....

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Marc
Your Co-op
1 day ago
Thank you for the feedback, We are thrilled to hear you are happy with our service and sorry for the delays you had. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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Trusted Customer
2 days ago
Date of purchase: 24/06/2025
Options clearly outlined and explained by staff member.
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Marc
Your Co-op
1 day ago
Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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Trusted Customer
3 days ago
Date of purchase: 04/06/2025
Expensive.
Took nearly 25 mins to answer phone when ringing up to query bill. Have been coop customer for over 50 years and never had such poor service before.
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T Hill
Penzance
3 days ago
Date of purchase: 23/06/2025
What T Hill said about Your Co-op:
Recommended
Friendly and courteous. Thank You
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Marc
Your Co-op
1 day ago
Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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Trusted Customer
5 days ago
Date of purchase: 04/07/2025
God Service
Helpful and the customer service assistant was friendly and explained everything I asked about.
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Marc
Your Co-op
4 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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Cameron Bryden
London
8 days ago
Date of purchase: 19/06/2025
What Cameron Bryden said about Your Co-op:
A seamless upgrade.
Great service from the Phone Co-Op, ran into a couple of problems but the were dealt with quickly and competently. Would definitely recommend.
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Dan Cook
Lydney
8 days ago
Date of purchase: 24/06/2025
What Dan Cook said about Your Co-op:
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Marc
Your Co-op
5 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.