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Your Co-op Reviews

https://broadband.yourcoop.coop
Rated
Excellent

Energy, broadband, phone and mobile services from The Midcounties Co-operative

Service
4.2
/5
Product
4.2
/5

5

4

3

2

1

252

74

41

13

39

419

ratings over the past year

Displaying all 3,328 reviews
Trusted Customer
1 day ago
Date of purchase: 01/06/2025
Not a good experience
I may think better of them when they deliver the router which is part of the package I am paying for.
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Marc
Your Co-op
1 day ago
HI, I have been in contact with the relevant team and they will be in contact, Kind Regards Marc
Product reviews

0
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Trusted Customer
2 days ago
Date of purchase: 28/05/2025
Poor communication about delivery of the Fairphone 5
Communication about delivery was poor. My old broke and I needed a new phone quickly, when I signed up for the Fairphone 5 I was not given a timescale for delivery of the phone. This was very...

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Marc
Your Co-op
1 day ago
HI, Thanks for your feedback i have passed this on to the relevant team, Kinds Regards Marc
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JA
Jill Austin
Aberdeen
7 days ago
Date of purchase: 03/06/2025
What Jill Austin said about Your Co-op:
Great phone company!
Website easy to navigate. Excellent customer service
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Marc
Your Co-op
5 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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Trusted Customer
7 days ago
Date of purchase: 21/05/2025
Very good service
Friendly and helpful on the phone.
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Marc
Your Co-op
5 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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Trusted Customer
8 days ago
Date of purchase: 29/05/2025
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Marc
Your Co-op
5 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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SC
Steve Charter
Mid Sussex
9 days ago
Date of purchase: 30/04/2025
What Steve Charter said about Your Co-op:
Good, swift and easy
It was good, swift and easy.
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Marc
Your Co-op
9 days ago
Hi Steve, Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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Trusted Customer
12 days ago
Date of purchase: 03/06/2025
Here’s hoping for our new Broadband service
Clear information. I’ll tell you more when the job is done - but any broadband has got to be better than what we have at present!
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Marc
Your Co-op
11 days ago
Thank you for the feedback, We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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Trusted Customer
12 days ago
Date of purchase: 22/04/2025
New fibre broadband
Service good, though in the initial conversation the person I spoke to couldn't answer some of my questions. I was confused about some elements (which I think confused the person dealing with me in...

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Marc
Your Co-op
11 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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Trusted Customer
13 days ago
Date of purchase: 24/05/2025
Product reviews

1
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MR
Mary Ryan
14 days ago
Date of purchase: 15/05/2025
Product reviews

0
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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01608 434 000
Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.