I asked for a new physical SIM card over a month ago. An e-SIM was sent instead and my phone number cut off without my consent, costing me work and income. I have been greatly inconvenienced by the...
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Network Coverage : Poor
Value : Poor
Marc
Your Co-op
10 months ago
HI, I can see that another physical sim card was ordered today for you to be sent out, I;m sorry for the delay in you receiving one, Kind Regards Marc
It takes a white for a call to be made and connect, not happy with the service
Network Coverage : Poor
Value : Poor
Marc
Your Co-op
10 months ago
HI Ahsia, Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience with your connection. I will ensure that a call is scheduled in for you to discuss any issues you may still be experiencing. Kind Regards, Marc.
Thank you for the feedback,
We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
