I also have wifi & landline from Phone Coop. So this question is a non-starter.
Network Coverage : Good
Value : Excellent
Emily
Your Co-op
3 years ago
Hey Hugh,
Thank you for taking the time to respond to the review request. We really appreciate your feedback. The review request is for your SIM bundle product. If you ever have any issues with your service, please don't hesitate to reach out to our Customer Care team on 016008434000.
Best wishes,
Emily
It's worked fine so far, it's saving me money and if it's climate friendly, that's even better!
Network Coverage : Excellent
Value : Exceptional
Emily
Your Co-op
3 years ago
Hey there,
Many thanks for taking the time to write a review and leave us a 5 star rating. We are delighted to hear that the service is working well for you and that it's saving you money! Thank you for choosing us as your mobile service provider :)
Best wishes,
Emily
Hey there,
Many thanks for your review. We are happy to hear you are satisfied with the monthly cost of your SIM service.
Take care,
Emily
Emily
Your Co-op
3 years ago
Hey there,
Many thanks for your patience. We have received notification from our Customer Care team that they have been in contact with you directly regarding the concerns you have raised. If you are satisfied with the outcome and would like to re-rate the stars on your review, you have the option to do so. If you still need to speak with the team, please give us a call on 01608434000 or contact us by email at yourcoophello@midcounties.coop
Best wishes,
Emily
WHEN IT ARRIVES I WILL LET YOU KNOW, NEARLY TWO WEEKS NOW
Emily
Your Co-op
3 years ago
Hey there,
Apologies for the delay in receiving your SIM card. I have arranged for a member of our Customer Care team to contact you regarding your order. Someone will be in touch soon.
Take care,
Em
Emily
Your Co-op
3 years ago
Hey there,
We have received notification from our Customer Care team that you have now received your new SIM card and that they have requested to activate it for you this morning. The team reached out to you by email to let you know that the SIM activation should complete within 24 hours.
If you are satisfied with the support received regarding your review and would like tor e-rate the number of stars on your review, you have the option to do so :) If you need any assistance with your new service, please do not hesitate to contact the team on 01608434000.
Take care,
Em
Runs on a good network, gets 5g and for the money is relatively good value
Network Coverage : Exceptional
Value : Excellent
Emily
Your Co-op
3 years ago
Hello there,
Many thanks for reviewing your SIM service. We really appreciate your 5-star rating. It is great to hear you are happy with the network and monthly cost of the service :)
Best wishes,
Emily
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.