This is NOT a new 'purchase'... Ihave had this arrangement for years.
I have nothing to compare the performance or value with..I recommend the phone coop as it is the only ethical choice.
Im...
EE Phone Signal very poor or no signal at all, i get no coverage indoors at home and in work. i will be looking to changing provider as soon as possible.
Very poor signal outside arround where i...
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Rameen Hussain
Your Co-op
1 year ago
Thank you for your feedback, Keith.
We are sorry to hear you about your unsatisfactory experience with the EE network. We pride ourselves on our ethical values and excellent customer service, therefore we would like to do what we can to help you achieve a better experience. We also offer SIM's with networks like O2 and Vodaphone, which may help with your network issue. I will arrange for either myself or one of my colleagues to get in touch to discuss further options. We appreciate your support. Have a lovely day. Rameen
There were issues porting my number which took a number of calls and days to get sorted - they take a while to answer the phone which isn't great but all agents are friendly and helpful. Excellent...
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Network Coverage : Good
Value : Exceptional
Rameen Hussain
Your Co-op
1 year ago
Thank you for the positive feedback.
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
I can’t see how much data I have left and how long before it renews. I have sent 2 requests but both have been ignored.
Rameen Hussain
Your Co-op
1 year ago
Thank you for your feedback.
We are sorry to hear you about your unsatisfactory experience with our SIM bundles. We pride ourselves on our ethical values and excellent customer service, therefore we would like to do what we can to help you achieve a better experience. Your SIM bundle renews on the 1st of every month and you will receive a text message once you receive 80% of your data usage and another once you reach 100%. At this point, you can get in touch with us to increase your monthly allowance if necessary. We appreciate your support. Have a lovely day. Rameen
Thank you for the positive feedback, Dhruv.
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
only had this deal a short time, so not able to give a true response but so far it seems very acceptable.
Rameen Hussain
Your Co-op
1 year ago
Thank you for the positive feedback.
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
One of the main features I wanted with the transition to Coop mobile was to keep my original number. I was warned that this could take 24 hours but at this point, I am just 22 hours short of a week....
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
