Slightly better coverage than giff gaff and price is good
Ok for casual user like myself
Network Coverage : Good
Value : Excellent
Marc
Your Co-op
1 year ago
Thank you for the feedback,
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Thank you for the feedback.
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
Thank you for the feedback, Barry.
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
Having moved to phone co-op, I was unable to get mobile internet. This meant no satnav and various other services. I contacted customer services twoor three times. No advice was offered about phone...
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Network Coverage : Poor
Value : Poor
Marc
Your Co-op
1 year ago
Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience with your Wifi Calling. I will ensure that a call is scheduled in for you within 24 hours to discuss any issues you may still be experiencing, as well as allowing you to discuss how we can better your customer experience. Kind Regards, Marc.
Thank you for the feedback, Elaine.
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Thank you for the feedback, Liz.
We apologise for your wait on our call lines, we are working extremely hard to ensure that the waiting times are reduced down to as much as possible. However we are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
Thank you for the feedback, Michael.
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
It all works well enough - but there is scarse information on progress of delivery, on how all is going to work, how much allowance is left on the account, and the support replies are not the...
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Rameen Hussain
Your Co-op
1 year ago
Thank you for the feedback.
We are extremely sorry if there was any delays with our courier. We do send out our SIM cards with Royal Mail, therefore sometimes the delivery of the SIM can take a little longer than expected due to delays with Royal Mail. In regards to checking how much allowance is left you can check this on the settings of your handset under the mobile data section. Please do not hesitate to get in touch with us at 01608 434 000 to discuss any further issues. We appreciate your support and hope you would be able to rerate our customer service. Have a lovely day. Rameen
Excellent package, quick and easy purchase, and good service and support. Existing number transferred easily across from former provider.
It's also a plus to be buying and using a service from an...
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Rameen Hussain
Your Co-op
1 year ago
Thank you for the feedback, Robin.
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
