Transfer from my work's account, keeping my old number, went to plan.
EE network coverage seems fine but I haven't been anywhere yet to exercise it much.
Network Coverage : Excellent
Value : Excellent
Rameen Hussain
Your Co-op
1 year ago
Thank you for the feedback, David.
We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
This is the closest you can get to EE without being on EE .. only better .. EU roaming is also included, it's significantly cheaper and it's also doing something for the planet. On other piggyback...
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Network Coverage : Exceptional
Value : Exceptional
Rameen Hussain
Your Co-op
1 year ago
Thank you for the feedback, Richard.
We are thrilled to hear you are happy with our product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
This is the closest you can get to EE without being on EE .. only better .. EU roaming is also included, it's significantly cheaper and it's also doing something for the planet. On other piggyback...
Read more
Network Coverage : Exceptional
Value : Exceptional
Rameen Hussain
Your Co-op
1 year ago
Thank you for the feedback, Richard.
We are thrilled to hear you are happy with our product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
I ordered 2 sim cards which did not arrive. Not only this the customer service did not respond to any of my emails regarding it.
Network Coverage : Poor
Value : Poor
Marc
Your Co-op
1 year ago
Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience with your speeds. I will ensure that a call is scheduled in for you today to discuss any issues you may still be experiencing, as well as allowing you to discuss how we can better your customer experience. Kind Regards, Marc.
Rameen Hussain
Your Co-op
1 year ago
Hello, Following your correspondence with the provisioning team, we would highly appreciate it if you could take a second today to re-rate our service. Kind regards, Rameen.
Thank you for the feedback, Trevor.
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Rameen
Thank you for the feedback,
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Moved from Three to Phone. Coop (EE) the coverage is generally better but just as important the customer service is far superior and it’s a COOP! A very happy customer…
Network Coverage : Excellent
Value : Exceptional
Marc
Your Co-op
1 year ago
Thank you for the feedback,
We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Everything worked well. The instructions provided were very clear. I had some difficulty getting my data connection, and called the help line. The instructions were very helpful and clearly...
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Network Coverage : Exceptional
Value : Exceptional
Marc
Your Co-op
1 year ago
Thank you for the feedback,.
We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Changed newtwork provider. So much better coverage and fab price on sim
Network Coverage : Exceptional
Value : Exceptional
Marc
Your Co-op
1 year ago
Thank you for the feedback,.
We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
I would want compensating to leave a proper review
Network Coverage : Good
Value : Good
Marc
Your Co-op
1 year ago
Hello, Thank you for your feedback. I'm sorry to hear about your experience with your sim and service. I will ensure that a call is scheduled in for you today to discuss any issues you may still be experiencing, as well as allowing you to discuss how we can better your experience. Kind Regards, Marc.
Rameen Hussain
Your Co-op
1 year ago
Hello Simon,
My colleagues attempted to contact you several different occasions to discuss the issues you had with your SIM and service and how we can assist in compensating you. However, we did not receive a call back or a reply. If you would still like some assistance and to discuss these issues further, please do let us know or call us at 01608 434 000 opt 2. Kind Regards, Rameen.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
