Waited four weeks and sim card still hadn't arrived. Ended up having to get an esim set up.
Marc
Your Co-op
6 months ago
HI, Thank you for your review, I have passed ffedback onto the relevant department for you and im glad your phone is up and running for you with the Esim Thanks Marc
I needed to upgrade my SIM-only package from the 3Gb one to the 10Gb one. The person I spoke to was super helpful and the transaction only took a few minutes. I have been a customer for quite a few...
Climate positive, good value and coverage (same network as was on previously but 5x more data for less) and so easy to switch with e-sim with added reassurance of the excellent customer service from...
I changed to co-op as I wasn’t getting a great signal with previous supplier. The transition with an e-sim was pretty painless and quick. An excellent price for what I get 100gb and with WiFi calling...
Don't send me requests for reviews only days after I got a new service. That's stupid.
Network Coverage : Good
Value : Good
Marc
Your Co-op
7 months ago
Hi, These are automatically sent out when a service goes live for the customer to then do the review once they have spent time with their new product they don't have to be done straight away, I have passed your feedback onto the new orders team Kind regards Marc
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your Co-op Mobile & Broadband are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.