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Phase Eight Stores Reviews

http://www.phase-eight.com
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Phase Eight Stores is no longer an active Feefo customer
Displaying all 86,535 reviews
Trusted Customer
11 years ago
Date of purchase: 15/07/2013
I visited the Phase Eight Store in Westfield and wanted to buy 2 scarves. I did…
I visited the Phase Eight Store in Westfield and wanted to buy 2 scarves. I did but one purple scarf (sale) there but the other had a pulled thread in it. The assistant looked up on the computer and...

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Phase Eight Stores
Phase Eight Stores
11 years ago
Thank you for your feedback At Phase Eight we are very sorry to hear of the issue you experienced with our stores. On occasions our stock levels may be incorrect however we would always advise the stores to call and check on your behalf before any journeys to other stores are made. If you still require the scarf please contact our customer service team on 02074714422 and we will be more than happy to assist in trying to locate one for you. Please accept our sincere apologies for this incident and assure you that we will strive to make sure this doesn't happen again. Many thanks
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Trusted Customer
11 years ago
Date of purchase: 15/07/2013
Service was good, staff were helpful.
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Trusted Customer
11 years ago
Date of purchase: 15/07/2013
This time I did not spend much time in the store, but in general the…
This time I did not spend much time in the store, but in general the staff are helpful and kind, thanks
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Trusted Customer
11 years ago
Date of purchase: 15/07/2013
the lovely ladies at one new change are a credit to phase eight, I am…
the lovely ladies at one new change are a credit to phase eight, I am a regular customer and always receive exceptional service. Kuldip and Ernesta always go out of their way for me and make choosing...

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Trusted Customer
11 years ago
Date of purchase: 15/07/2013
I was extremely happy with my discussion with David during our conversation on the telephone regarding…
I was extremely happy with my discussion with David during our conversation on the telephone regarding one of your dresses and even more pleased with the welcome I received at Westfield store, the...

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Trusted Customer
11 years ago
Date of purchase: 15/07/2013
Well laid-out and enough space.
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Trusted Customer
11 years ago
Date of purchase: 14/07/2013
but they need to get their credit card machine sorted out. It has been rejecting…
but they need to get their credit card machine sorted out. It has been rejecting cards ever since the store has re-opened after the refurbishment.
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Trusted Customer
11 years ago
Date of purchase: 14/07/2013
Service was professional and friendly.
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Trusted Customer
11 years ago
Date of purchase: 14/07/2013
The two members of staff I spoke to were very good and really nice but…
The two members of staff I spoke to were very good and really nice but I think they were struggling as the store was busy and the shop seemed understaffed. This didn't impact the service I received...

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Trusted Customer
11 years ago
Date of purchase: 14/07/2013
The store advisor was excellent in advising on the full outfit I wanted to buy.…
The store advisor was excellent in advising on the full outfit I wanted to buy. I found the service very helpful plus warm and welcoming.
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About Phase Eight Stores
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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customer service 0208 877 4001
Phase Eight (Fashions and Designs) Limited, Head Office, 55 Kimber Road, Wandsworth, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Stores
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.