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Phase Eight Online Reviews

Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,269

1,918

585

207

392

12,371

ratings over the past year

Displaying all 207,551 reviews
Trusted Customer
12 years ago
Date of purchase: 18/08/2012
The member of staff who dealt with my 2nd phone call was extremely helpful. Just…
The member of staff who dealt with my 2nd phone call was extremely helpful. Just a shame it took a 2nd call.
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
The delivery took a little longer than expected
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Trusted Customer
12 years ago
Date of purchase: 16/08/2012
Very good efficient service, will definitely use again.
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Trusted Customer
12 years ago
Date of purchase: 18/08/2012
Excellent.delivery was quick items beautifully wrapped!
Excellent.delivery was quick items beautifully wrapped!
Trusted Customer
12 years ago
Excellent
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Trusted Customer
12 years ago
Date of purchase: 18/08/2012
Good service
Good service
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Phase Eight Online
Phase Eight Online
12 years ago
Thank you for the feedback At Phase Eight we always aim to deliver accurate sizing in all our garments and are very concerned to hear that on this occasion this doesn't appear to have been the case. If you would like future assistance when purchasing garments online please don't hesitate to contact our Customer Service team who will be more than happy to help. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 18/08/2012
fine
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Trusted Customer
12 years ago
Date of purchase: 18/08/2012
Nicely packaged, always love your clothese although they can be quite expensive, tend to try…
Nicely packaged, always love your clothese although they can be quite expensive, tend to try and buy in the sale. Have 4 of your tie front tops, disappointed that I ordered the white one and you were...

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Trusted Customer
12 years ago
Date of purchase: 18/08/2012
Very good telephone service, best yet.
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Trusted Customer
12 years ago
Date of purchase: 13/08/2012
Goods rec'd in excellent condition and quick delivery. Unfortunately dress was too small and has…
Goods rec'd in excellent condition and quick delivery. Unfortunately dress was too small and has been returned.
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Trusted Customer
12 years ago
Date of purchase: 18/08/2012
Extremely upset that of the four dresses I ordered on the website (all showing as…
Extremely upset that of the four dresses I ordered on the website (all showing as in stock) on the Weds I only received one. I got an email on the Saturday morning (three days later!) saying my order...

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Phase Eight Online
Phase Eight Online
12 years ago
At Phase Eight we are very sorry to hear of the trouble you experienced with your recent order. Unfortunately from time to time orders are cancelled due to a stock issue however we appreciate how inconvenient this is for our customers. Please be assured that this matter will be investigated further with regards to the delay in you receiving an email saying that we were cancelling your order. Kind regards
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.