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British Pet Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/petcover-uk | Feefo

Displaying all 855 reviews

Trusted Customer

4 years ago

Date of purchase: 04/03/2021

Very informative and helpful person from insurance company did quote over the phone. Sent details by email. Quick and efficient.

Malakye Green

British Pet Insurance

4 years ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

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Trusted Customer

4 years ago

Date of purchase: 04/03/2021

I was very happy with the information and quote that was given over the telephone. However I was meant to be sent an email with the policy details of both horses. Unfortunately they sent blank emails...

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Malakye Green

British Pet Insurance

4 years ago

We are extremely pleased to hear you were happy with the service. I do apologise you were sent blank documents, we have re-sent the policy documents over to you for each horse and you should receive these in the next few minutes

Trusted Customer

4 years ago

Thank you for your prompt reply and dealing with my query. Now have my documents.

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Margaret Ball

4 years ago

Date of purchase: 01/03/2021

What Margaret Ball said about British Pet Insurance:

very good service

you answered all my questions happily you managed to save me £120 a year on my 4horses

Lynda Ayrton

British Pet Insurance

4 years ago

Thanks for the great feedback on our service levels, we aim to please are happy to have helped!

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Natalia Michalik

4 years ago

Date of purchase: 01/03/2021

What Natalia Michalik said about British Pet Insurance:

Highly recommended

Very nice and helpful staff members.. no problem with the insurance and very fast and without stress sorting out payments for the vet.

Malakye Green

British Pet Insurance

4 years ago

Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.

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Trusted Customer

4 years ago

Date of purchase: 03/03/2021

Where very helpful

I had to have my bearded dragon pts they so helpful and paid the claim a week later saying goodbye Policy meant I could have her cremated

Malakye Green

British Pet Insurance

4 years ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

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Rory Cozzolino

Bristol

4 years ago

Date of purchase: 22/02/2021

What Rory Cozzolino said about British Pet Insurance:

All explained well

All explained the woman was very nice on the phone she told me what I can and can’t claim for so I was happy to proceed with the policy

Malakye Green

British Pet Insurance

4 years ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

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Linda Carr

4 years ago

Date of purchase: 16/02/2021

What Linda Carr said about British Pet Insurance:

Impressed!

I had never made a claim on a pet insurance before, but when my bearded dragon broke his foot and got a bone infection i needed to make a claim. I was a little anxious about whether i would be paid...

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Malakye Green

British Pet Insurance

4 years ago

Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.

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Jenny Pitman

4 years ago

Date of purchase: 28/01/2021

What Jenny Pitman said about British Pet Insurance:

Excellent service all round.

Easy form to complete. Extremely prompt reimbursement and good communications.

Malakye Green

British Pet Insurance

4 years ago

Thanks for the five star feedback, it means a lot.

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Trusted Customer

4 years ago

Date of purchase: 12/02/2021

Very helpful and understand the insurance they are providing saved me a lot of money thankyou

Malakye Green

British Pet Insurance

4 years ago

Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.

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Trusted Customer

4 years ago

Date of purchase: 15/01/2021

Stress free claim from start to finish under very sad circumstances. Would insure with them again.

Malakye Green

British Pet Insurance

4 years ago

Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful.

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About British Pet Insurance

Insurance that’s right for you and your pet. ✓ For your dog, cat, horse, exotics, and pet business. ✓ Choice, flexibility, and a range of optional extras. ✓ Quick and simple claims process. ✓ No additional charges for paying monthly. ✓ Feefo Gold Trusted Service from our friendly UK team.

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Petcover EU Limited, Haywards Heath, West Sussex, RH16 1TX, United Kingdom