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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,812 reviews

Trusted Customer

Feefo Verified

6 days ago

Great customer service

Customer service was very helpful when I called about a late delivery the quickly provided solution

Carrie-Ann

Pet Drugs Online

5 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Carrie-Ann Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 20/07/2026

Trusted Customer

Feefo Verified

7 days ago

Very good service

Easy ordering, quick delivery

Carrie-Ann

Pet Drugs Online

5 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Drugs Online Customer Care Team

Date of purchase: 20/07/2026

Trusted Customer

Feefo Verified

7 days ago

Easy to order very good delivery

Carrie-Ann

Pet Drugs Online

5 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 20/07/2026

Peter Treywin

Feefo Verified

GBR

7 days ago

What Peter Treywin said about Pet Drugs Online:

The ordering process is really simple I have never had a problem and they always arrived by the due date

Carrie-Ann

Pet Drugs Online

5 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Drugs Online Customer Care Team

Date of purchase: 20/07/2026

Caroline Kent

Feefo Verified

GBR

7 days ago

What Caroline Kent said about Pet Drugs Online:

Easy from start

Perfect

Carrie-Ann

Pet Drugs Online

5 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 20/07/2026

Trusted Customer

Feefo Verified

7 days ago

Great experience

Great experience, fast dispatch and easy upload of prescription. Only pharmacy I use for my cat now. And prices are competitive

Carrie-Ann

Pet Drugs Online

5 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 20/07/2026

Eileen Webster

Feefo Verified

7 days ago

What Eileen Webster said about Pet Drugs Online:

Dissapointed

Up until recently l had no complaints. However due to an oversight l recently ordered a medication, and put the wrong pets name. Instead of emailing me to say there was an issue, Pet drugs held back...

Carrie-Ann

Pet Drugs Online

5 days ago

Hi Thank you for your feedback. I am sorry to hear that you were not informed of any issues with the order. Our prescription team do usually contact customers when there is an issue with the prescription, so I apologise that this did not happen on this occasion. We really appreciate your continued custom. Kind regards, Carrie-Ann Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 20/07/2026

Kurt Eddy

Feefo Verified

GBR

7 days ago

What Kurt Eddy said about Pet Drugs Online:

poor

Carrie-Ann

Pet Drugs Online

6 days ago

Good afternoon, I am sorry to hear that your experience with us hasn’t been as positive as we would like it to be. After looking into this, I can see that you have been in contact with our customer service team and the issue looks to be resolved. If you do want to contact us further regarding this, please do contact us on reviews@petdrugsonline.co.uk Kind regards Carrie-Ann Pet Drugs Online Customer Care Team

Date of purchase: 20/07/2026

Trusted Customer

Feefo Verified

7 days ago

Dogs products order

Part of the order received quite quickly. Other part I had to contact them twice to enquire where it was. It eventually arrived after about 2 weeks. Followed by an email to say they were going to...

Carrie-Ann

Pet Drugs Online

6 days ago

Good afternoon, Thank you for your feedback and I'm sorry to hear that there were issues with the order and service. If you'd like to discuss our service or your order, please get in touch with us directly at reviews@petdrugsonline.co.uk Please include your order number so we can help as quickly as possible. Kind regards, Carrie-Ann Pet Drugs Online Customer Care Team

Date of purchase: 20/07/2026

Trusted Customer

Feefo Verified

7 days ago

Great service

Excellent service and ease of ordering. No problems at all.

Carrie-Ann

Pet Drugs Online

5 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Carrie-Ann Pet Drugs Online Customer Care Team

Date of purchase: 20/07/2026

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