The ordering process and delivery times are good. I was disappointed in the after sales. I had queries over a 'random' subscription which were dealt with in a disappointing way.
Carrie-Ann
Pet Drugs Online
6 days ago
Good afternoon,
Thank you for your feedback.
If you'd like to discuss our service or your order, please get in touch with us directly at
reviews@petdrugsonline.co.uk
Please include your order number so we can help as quickly as possible.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
A hiccup with first order due to prescription requirements but second order went smoothly. Fast delivery and half the price of purchasing from the vet.
Carrie-Ann
Pet Drugs Online
5 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Customer service was very helpful when I called about a late delivery the quickly provided solution
Carrie-Ann
Pet Drugs Online
5 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
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