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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,810 reviews

John Liversage

Feefo Verified

GBR

4 days ago

What John Liversage said about Pet Drugs Online:

Great Service

Easy to Order, but a lengthy wait for it to be approved

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 22/07/2026

Anne Blair

Feefo Verified

4 days ago

What Anne Blair said about Pet Drugs Online:

Great Customer Service

The customer service is excellent. Easy to order prescription medicines and at great prices.

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 22/07/2026

John Milcoy

Feefo Verified

GBR

4 days ago

What John Milcoy said about Pet Drugs Online:

Essentially Food for our Moli

Pet Drugs Online is our first stop shop for supplies for our precious moli she absolutely adores the speciality food she needs to fulfill her life many thanks

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 22/07/2026

Trusted Customer

Feefo Verified

4 days ago

Pet Drugs Online

Customer service take too long to answer the phone. Sometimes over half an hour. It’s dismal. The online App is too slow to navigate and some information such as using existing prescription do not...

Jess

Pet Drugs Online

4 days ago

Good afternoon, Thank you for taking the time to provide feedback regarding your recent order experience. We completely appreciate how frustrating it can be when you experience longer wait times when trying to contact us, and we’re very grateful for your patience and understanding. We’re pleased to have recently reintroduced our call-back service, giving customers the option to request a call from a member of our Customer Care Team. We have also welcomed 15 new members of staff over the past month to help us manage demand and improve the level of service we can provide. We hope you notice a positive difference in our service going forward, and we really appreciate you taking the time to share your experience with us. If you would like to discuss this further, please feel free to contact our team at reviews@petdrugsonline.co.uk, and we’ll be happy to help. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 22/07/2026

Dawn Grimsley

Feefo Verified

GBR

4 days ago

What Dawn Grimsley said about Pet Drugs Online:

Excellent

Easy to order quick delivery use this company all the time

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 22/07/2026

MARIA DARWISH

Feefo Verified

4 days ago

What MARIA DARWISH said about Pet Drugs Online:

thank you so much and hope to shop from you soon again

amazing service

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 22/07/2026

Christopher Booth

Feefo Verified

GBR

4 days ago

What Christopher Booth said about Pet Drugs Online:

Pet Drugs Online, can't go wrong !

Their ordering system is spot on, an easy site to navigate, have a good selection of pet products on offer and usually delivered within 48 hours. I really rate this company because they keep you...

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 08/07/2026

Trusted Customer

Feefo Verified

5 days ago

excellent

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 14/07/2026

Trusted Customer

Feefo Verified

5 days ago

What a winner

Understood that the prescription had to be verified and luckily had an old supply to use whilst waiting. All arrange within 5-7 days. No problems at all

Jess

Pet Drugs Online

4 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 21/07/2026

Julie Bilinis

Feefo Verified

GBR

5 days ago