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Peninsula Canada Reviews | Customer Service Reviews for https://www.feefo.com/reviews/peninsula-canada | Feefo

Displaying all 704 reviews

Ed Constantine

Ottawa

6 years ago

What Ed Constantine said about Peninsula Canada:

An Excellent and Necessary Service

I've been a Peninsula customer for the past 8 months. Their help has been excellent. As an owner of a small business trying to do things by the book, I've depended on their advice many times. Three...

Kelly

Peninsula Canada

6 years ago

Hi Ed, Thank you very much for taking the time to write us a review! We are delighted to hear you've enjoyed your experience and support with us. I'll be sure to pass on the feedback to the advisors; they'll be really pleased. Regards, Kelly

Date of purchase: 04/02/2020

Trusted Customer

6 years ago

I don't remember which dialogue this is in reference to but so far I have received excellent attention when I call in

Kelly

Peninsula Canada

6 years ago

Hi Maia, Thank you for the great feedback, we’re delighted we could give you the support you needed. Regards, Kelly

Date of purchase: 28/01/2020

Trusted Customer

6 years ago

Prompt response and service

I sent a single email that involved 2 departments and within a day I got a response

Kelly

Peninsula Canada

6 years ago

Hi there, Thank you for the great feedback, we’re delighted we could give you the support you needed. I’ll make sure to pass on your feedback to the advisors; they’ll be really pleased. Regards, Kelly

Date of purchase: 04/02/2020

Trusted Customer

6 years ago

the quick response

Kelly

Peninsula Canada

6 years ago

Hi there, Thank you for taking the time to write us a review! Our advisors/consultants are always on hand and available to answer your questions 24 hours a day, 365 days a year. Thanks for the great feedback, we really appreciate it. Regards, Peninsula

Date of purchase: 07/02/2020

Trusted Customer

6 years ago

Everything

Kelly

Peninsula Canada

6 years ago

Hi there, We're delighted to hear you have been enjoying our support! Regards, Peninsula

Date of purchase: 30/01/2020

Jennifer Fordham-Mazzocato

6 years ago

What Jennifer Fordham-Mazzocato said about Peninsula Canada:

Who's Stephanie?

Not sure why you're calling me Stephanie while responding to my email. I would love to see updates to company handbooks added directly to the brighthr app, rather than lost in an email. Doesn't it...

Kelly

Peninsula Canada

6 years ago

Hi Jennifer, Your feedback is very important to us and we’re dedicated to resolving all feedback we receive. We’re sorry to read your thoughts and a Service Team Manager will be in contact this morning/afternoon to discuss in more detail. Regards, Peninsula

Date of purchase: 29/01/2020

Kathy Reimer

6 years ago

What Kathy Reimer said about Peninsula Canada:

I would definitely recommend Peninsula's services. They answer questions promptly and put my mind at ease.

Kelly

Peninsula Canada

6 years ago

Hi Kathy, Thank you for the great feedback. We are delighted to hear that you are enjoying the support! I'll be sure to pass on your feedback to the advice team; they'll be really pleased. Regards, Peninsula

Date of purchase: 27/01/2020

Cheryl Gandier

6 years ago

What Cheryl Gandier said about Peninsula Canada:

Contacted legal department 4 days ago as we were served with court documents. I still have not heard back from anyone. Even a follow up call to let me know they are still reviewing would be...

Kelly

Peninsula Canada

6 years ago

Hi Cheryl, We’re sorry to read that you’ve experienced a delay in communications. In order to get this resolved your feedback has been passed to the Service department and a Service Team Manager will be in contact this morning/afternoon to discuss in more detail and provide you with the support you need. Regards, Peninsula

Steph

Peninsula Canada

6 years ago

Hi Cheryl. Thanks for taking the time to give us your feedback. I can see that Nick has been in contact from our Legal department. I hope we can look to regain your confidence in Peninsula. We’d really appreciate an update, please follow option 2 below, thanks in advance.

Date of purchase: 30/01/2020

Darla Conlin

EDMONTON

6 years ago

What Darla Conlin said about Peninsula Canada:

The on call support has been tremendous. They have all been patient and understanding in teaching me HR guidelines and laws. I have used them at varing hours; always available (this is great for our...

Kelly

Peninsula Canada

6 years ago

Hi Darla, Our advisors/consultants are always on hand and available to answer your questions 24 hours a day, 365 days a year. Thanks for the great feedback, we really appreciate it. Regards, Kelly

Date of purchase: 22/01/2020

Gina Cristello

6 years ago

What Gina Cristello said about Peninsula Canada:

Your greatest ally

This company has fantastic customer support. truly they go above and beyond with immediate service and responses.

Kelly

Peninsula Canada

6 years ago

Hi Gina, Thank you for the great feedback, we’re delighted we could give you the support you needed. Our advisors/consultants are always on hand and available to answer your questions 24 hours a day, 365 days a year! Regards, Kelly

Date of purchase: 22/01/2020

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