Peninsula UK Reviews

Thank you for a very positive Feefo survey expressing your honest opinion about the services you receive from Peninsula. I will pass this positive review onto the relevant department, we welcome feedback good or bad as without it we don't know what areas we do well and what areas we need to improve Regards, Dan Grayson Directors Office Peninsula Business Services

Thank you for taking the time to complete the Peninsula survey on Feefo. I am very pleased to see that you rate the service we provide to you so highly. We aim to provide a high standard of service to all our clients and when we have feedback to confirm this it very pleasing. Should you have a work related issue please don't hesitate to contact our advice team, we have over 120 dedicated advisors ready to take your call. Regards, Dan Grayson Directors Office Peninsula Business Services

Thank you for taking the time to complete the Peninsula survey on Feefo. I am very pleased to see that you rate the service we provide to you so highly. We aim to provide a high standard of service to all our clients and when we have feedback to confirm this it very pleasing. Should you have a work related issue please don't hesitate to contact our advice team, we have over 120 dedicated advisors ready to take your call. Regards, Dan Grayson Directors Office Peninsula Business Services

Thank you for taking the time to reply to our Feefo survey. We read all comments and feedback and we genuinely send them to the relevant departments so that any issues or improvements that our feedback to us can be discussed. I am glad to see that you rate our service as good and I would ask at this point what more do we need to do to make that an excellent? I am however concerned that you rate our product as poor, we aim to provide all our clients with a consistently high standard of service. I will pass these comments onto the relevant department so that we can investigate further. Should you have a work related issues please contact our advice team. We have over 120 dedicated advisors ready to take your call. Regards, Dan Grayson Directors Office Peninsula Business Services

We have contacted you today and I hope all issues are now resolved Kind regards, Dan Grayson Directors Office Peninsula Business Services daniel.grayson@peninsula-uk.com

Thank you for completing a Feefo survey today and review your experience with Peninsula Business Services. I am pleased to see that you rate us as good for our service and products. I will pass on your feedback to the advice department with regards to speaking to the same advisor. What I will say is that at Peninsula we aim to make sure that once a clients has spoken to an advisor try our best that they remain in contact and that different advisors do not enter the discussion, this however is not always the case due to training, sickness, annual holidays. apart from this issue would there be anything we could do moving forward to make your review an excellent? Any additional feedback would be appreciated. Regards, Dan Grayson Directors Office Peninsula Business Services

Michelle a senior member of the advice department has been in touch and help to resolve your issue. We hope moving forward the resolution can assist you in gaining the most out of our services. Should you need to make further comment or amend your orginal rating please do so via option 2 on the email below. Dan Grayson Directors Office

Thank for taking the time to place a review today. I am very sorry to hear that you have been waiting for just a long period of time for Peninsula to contact you. I will personally send this review to the advice team as soon as this reply has been posted. The issue will be highlighted with senior management within the department so that an internal investigation can take place as to why you have been left for so long with no contact. May I stress that your experience with Peninsula is not usual practice and we aim to provide all our clients with a high standard of service at all times. I do thank you for rating the product as good and I again will highlight the feedback with regards to variation in advice. Again thank you for taking the time to place a review here today. Regards, Dan Grayson Directors Office Peninsula Business Services

We made contact today but unfortunatly you were very bust we will recontact. Kind regards, Dan Grayson Directors Office Peninsula Business Services daniel.grayson@peninsula-uk.com

We have tried on several occasions to make contact so we can resolve your issues. Dan Grayson Directors Office

I know that Charlotte has been in contact with you this morning. To follow up on feedback dated 30/6/14 we take client satisfaction and client feedback very seriously. We would grealy appreciate it if you could provide an update following our our actions to resolve your concerns and improve our service. Please follow the link provided, thanks Charlotte Harris Peninsula Business Services

Thank you for completing a Feefo survey and rating Peninsula Business Services today. I am very pleased to see that you rate the services provided at Peninsula as excellent. Should you need any advice regarding a work related issue please contact our advice team. We have over 120 advisors ready to take your call. Regards, Dan Grayson Directors Office Peninsula Business Services

Thank you for reviewing and rating the services that you receive from Peninsula today. I am very pleased to read that you rate our services as excellent. We aim to provide all our clients we a high standard of service and when we receive feedback to say that this is the case we are very grateful. Should you ever have a work related issue please don’t hesitate to contact our advice team, we have over 120 advisors available to help 24/7 Regards, Dan Grayson Directors Office Peninsula Business Services

Thank you for placing a review on Feefo today expressing your honest and personal view of the service that Peninsula offer to our clients. I am glad to see that you rate us as excellent overall and although unsuccessful in your tribunal you were pleased with the service that we provided. I will pass on this feedback to the relevant department so that the positive comments can be passed on. Should you need any assistance or advice again with a work related issue please don’t hesitate to contact us, we have a dedicated team of over 120 advisors ready to help. Regards, Dan Grayson Directors Office Peninsula Business Services

Thank you for reviewing and rating the service you receive from Peninsula today. I am glad to see that over all you rate Peninsula positively. I can see that you rate us as good for service and was wondering if there was anything we could do to make you rate us as excellent? Any further feedback would be appreciated Should you have a work related issues please don’t hesitate to contact us, we have over 120 advisors currently waiting to take you call 24/7 Regards, Dan Grayson Directors Office Peninsula Business Services