Merchant Logo
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,434

104

7

3

9

1,557

ratings over the past year

Displaying all 3,074 reviews
FL
Floyd
2 years ago
Date of purchase: 25/04/2023
What Floyd said about PayPlan:
So helpful they put me at ease
Trusted Customer
2 years ago
Date of purchase: 27/04/2023
Listen and not judge
Trusted Customer
2 years ago
Date of purchase: 26/04/2023
Amazing service, very commendable
Everyone I have spoken to has been supportive and patient. They have answered all questions and ensured that I have had lots of communication without feeling pressure. I have felt, even through this...

Read all
RO
Ronald
2 years ago
Date of purchase: 24/04/2023
What Ronald said about PayPlan:
Excellent service
Trusted Customer
2 years ago
Date of purchase: 25/04/2023
Great customer service provided with detailed attention paid to the needs and concerns of their clients. Wonderful experience so far with my case handler.
TO
Tom
2 years ago
Date of purchase: 28/04/2023
What Tom said about PayPlan:
Customer service is excellent. Precise and very helpful.
Payplan personnel have been extremely helpful throughout. Providing great customer service and prompt communication.
Trusted Customer
2 years ago
Date of purchase: 21/04/2023
They were supposed to contact me but never did
They were supposed to ring me back but they didn’t. They didn’t respond to my requests to call me.
Merchant Logo
Joe Harrod
PayPlan
2 years ago
Hi, Thank you taking the time to leave your feedback. We're really keen to look into this further for you and help. We would be really grateful if you could send in your PayPlan ID to online@payplan.com? Kind regards, Joe, The PayPlan Team.
ST
Stuart
2 years ago
Date of purchase: 25/04/2023
What Stuart said about PayPlan:
They answered my questions straight away
JE
Jermyn
2 years ago
Date of purchase: 25/04/2023
What Jermyn said about PayPlan:
Amazing staffs at PayPlan
Amazingly wonderful people at PayPlan I can't thank them enough. I am so grateful to Jamie, Jen and Sergio. Thanks you so much PayPlan
JE
Jermyn
2 years ago
Date of purchase: 25/04/2023
What Jermyn said about PayPlan:
Amazing Staffs at PayPlan
Amazingly wonderful people at PayPlan, Jamie, Jen & Sergio. I can't thank them enough and I'm so grateful to them.
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
Read all
Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by PayPlan
Why trust Feefo reviews?

About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.