Merchant Logo
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,466

100

7

2

10

1,585

ratings over the past year

Displaying all 3,168 reviews
PA
Paul
Chesterfield
1 year ago
Date of purchase: 10/01/2024
What Paul said about PayPlan:
Both ladies I dealt with were extremely knowledgable and helpful and sorted our solution brilliantly
Merchant Logo
Mel
PayPlan
1 year ago
Hi Paul, Thank you for your review and feedback for the team! Kind regards, Mel, The PayPlan Team
CH
Chris
1 year ago
Date of purchase: 05/01/2024
What Chris said about PayPlan:
Very helpful..easy to talk to
Great experience sorting out a more affordable way for me to get thru the month without worrying about having money left for food etc
Merchant Logo
Mel
PayPlan
1 year ago
Hi Chris, Thank you for your review. It's great to hear that we've been able to help you find an affordable solution to help you take back control. Kind regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 09/01/2024
Amazing!
Everyone I spoke to on the phone was so friendly and supportive no judgement made. I’m so glad that I have set one up and feel much happier and excited to eventually be debt free!
Merchant Logo
Mel
PayPlan
1 year ago
Hi there, Thank you for your review! I'm pleased to hear that we've been able to help you take control and start your plan! Kind Regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 04/01/2024
An excellent service, a big weight off my shoulders!
Merchant Logo
Mel
PayPlan
1 year ago
Hi there, Thank you for your review! I'm pleased to hear the team has been able to help you. Kind regards, Mel, The PayPlan Team
LI
Linda
1 year ago
Date of purchase: 29/12/2023
What Linda said about PayPlan:
Brilliant service from all!
Cheryl and Harriet especially have been brilliant! I have been kept informed every step of the way. I feel so much better having contacted them and have absolutely no hesitation in recommending them
Merchant Logo
Mel
PayPlan
1 year ago
Hi Linda, Thanks for taking the time to leave your review. It's great to hear that Cheryl and Harriet have been able to support you in taking back control. Kind regards, Mel, The PayPlan Team
GR
Grant
1 year ago
Date of purchase: 30/12/2023
What Grant said about PayPlan:
All agents very polite knowledgeable and very helpful
Merchant Logo
Mel
PayPlan
1 year ago
Hi Grant, Thanks for your review and feedback for the team! Kind regards, Mel, The PayPlan Team
RO
Ronald
Dg13uw
1 year ago
Date of purchase: 03/01/2024
What Ronald said about PayPlan:
Money worries
Helped me out with advice many thanks 🙏
Merchant Logo
Mel
PayPlan
1 year ago
Hi Ronald, Thank you for your review! Kind regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 03/01/2024
The person I spoke to treated like a human and not an idiot who messed up when I t comes to money. They were extremely friendly and very very helpful
Merchant Logo
Mel
PayPlan
1 year ago
Hi there, Thank you for your review. I'm pleased to hear we've been able to help you find some relief and to help you feel that you're not alone! Kind regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 04/01/2024
Efficient and reassuring
Very sympathetic and understanding. made me feel less anxious. Clear instructions as to what to do next and reassuring that the problem would be solvable
Merchant Logo
Mel
PayPlan
1 year ago
Hi there, Thanks for taking the time to leave your review. I'm pleased to hear that the team have been supportive and helped you find clarity in your solutions. Kind regards, Mel, The PayPlan Team
Trusted Customer
1 year ago
Date of purchase: 03/01/2024
Good Castomer
Nice Castomer for help
Merchant Logo
Mel
PayPlan
1 year ago
Hi there, Thank you for your review! Kind regards, Mel, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
Read all
Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Part of the Treefo initiative
We work with Ecologi to fund tree planting projects in exchange for the reviews collected by PayPlan
Why trust Feefo reviews?

About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.